Stepfanie Brinkley--
PROFESSIONAL SUMMARY
Expert administrative and research professional with a wide variety of capabilities looking to secure a position which utilizes my management, research and database skills.
SKILLS
Management/Supervise
Social Media Expert
Training
Reports
Graphic Design
Organization
Customer Sales
Time management
Customer Service
Business Operations
Payroll/ Billing
Microsoft Office
PROFESSIONAL EXPERIENCE
K&S Virtual Impact Solutions March 2016-Present
Co-Founder and Virtual Administrative Assistant
Provide virtual administrative support with duties including but not limited to social media mana-gement, communications, database creators and human resources.
Currently the sole administrative support team for the Aging Matters Expo, in which we helped rebrand, sale and invoice new and existing vendors and register over 500 participants.
SUM of Beauty, MI January 2014-Present
Freelance Make-up Artist (self-employed)
Apply makeup to clients using a color palette and different tools such as mascara, sponges, eyebrow shapers, lip liners, brushes, and applicators.
Work with clients to create various looks.
Apply makeup for big events including weddings, funerals, holidays, and outings.
Work quickly and accurately under pressure.
University of Michigan Hospital-Internal Medicine, Ann Arbor, MI March 2012- March 2014
Administrative Assistant-Intermediate
Manage the administrative and operational activities in the Internal Medicine Clinical Operations department including but not limited to payroll, evaluations, new hires, training, inventory, and miscellaneous projects.
Provide primary staff assistance to two nurse supervisors, maintain highly confidential information, maintain multiple calendars, plan and coordinate work with managers and their respective staff, conduct annual & monthly reports and handle multiple tasks simultaneously while meeting deadlines.
University of Michigan Hospital-Allergy Clinic, Ann Arbor, MI September 2008 – February 2012Patient Services Assistant
Check patients in/out, manage daily schedule for allergy clinic, create documents, manage multi-phone line and multiple data bases, file, fax, greet front desk patients, handle and file confidential information.
Design and print publications and program materials, experience using MPathways, Crystal reports, analyze and report statistical data.
University of Michigan Hospital-Specimen Processing, Ann Arbor, MI July 2007 – September 2008
Patient Services Assistant
Specimen Handling (Receive, sort, order, prepare, and distribute all types of specimens from patients), answer multi-phone line, customer service, computer data entry, perform tests, and train new employees.
Macy’s, Ann Arbor, MI May 2007 – November 2007
Sales Representative September 2006-January 2007
Assist customers, operate cash register, organize and maintain the sales floor, promote Macy credit cards, and provide excellent customer service.
Motts Children Hospital-Child and Family Life Depart. Ann Arbor, MI April 2007 – July 2007
Activity Therapist (Work-Study Student) September 2005 – December 2005
Support pediatric patients and their families, answer phones and assist with daily operations of the department, and supervise volunteer workers.
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RESEARCH/VOLUNTEER EXPERIENCE
Girls on the Run, Ann Arbor, MI Summers of 2007 & 2009 Head Coach
Attend Coaches Training, become CPR and First Aid certified, attend mandatory coaches meeting during the session.
Prepare and supervise (16) ninety- minute lessons for a group of pre-teen girls. Participate with the girls at the end of the season 5K run/walk Celebration Event.
University of Michigan Hospital-Surgical Intensive Care Unit September 2006-Decemeber 2006
Volunteer
Greet families and visitors when they enter the unit, offer information on visiting guidelines and phone use in Family Waiting Rooms, direct families during emergencies, stock totes, change acetic acid with yankauer, answer call lights, and assist RNs with turning and positioning the patient.
University of Michigan-Sociology Department, Ann Arbor MI September 2004-April 2005
Research Assistant
Analyzed and collected data under the supervision of three Graduate students; experience with SPSS, and many other research methods; also created spreadsheets, input data, and created other computer files as well.
Trained to conduct interviews with various demographic sectors including high school students
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EDUCATION
University of Michigan, Ann Arbor, MI 2002 - 2010
B.A. Psychology
