Stella Nnamani

I’m an Administrative Virtual Assistant with hands-on experience supporting busy founders and growing teams with admin support, customer service, CRM management, Shopify tasks, and workflow automation.

I help businesses stay organized, respond to customers on time, and keep their systems running smoothly so nothing falls through the cracks.

I’ve worked in fast-paced, remote environments where accuracy, clear communication, and reliability matter. I’m comfortable handling day-to-day admin work as well as setting up simple systems that save time and reduce manual effort.

Admin & Executive Support

• Email and inbox management
• Calendar scheduling and meeting coordination
• Document preparation and file organization
• Data entry and online research

Customer Support

• Email and live chat support
• Ticket handling and follow-ups
• Tools: Zendesk, Freshdesk, Intercom, HubSpot Helpdesk, GoHighLevel

CRM & Automation

• Updating and maintaining CRM records
• Lead tagging and follow-ups
• HubSpot, Zoho, Apollo
• Simple workflow automations using Zapier and CRM triggers

Shopify Support

• Shopify store setup and updates
• Product uploads and organization
• Theme edits and content updates
• Order management and customer inquiries

Task & Project Management

• Asana, ClickUp, Notion, Trello
• SOPs and internal documentation

• I communicate clearly and consistently
• I pay attention to details and deadlines
• I ask questions when needed and don’t disappear
• I’m open to feedback and quick to adapt

I don’t just complete tasks — I make sure things are done properly and on time.