Stella

Customer Service Supervisor with 5 years+ experience at a leading fast paced online VOD Startup

• Team leadership & interpersonal Communication
• Web, Android and IOS Technical product support 
• Telesales, Live chat & Social media support, Online Community manager
• Online Fraud Analyst
• Support Channels - Help Desk/Ticket, Email, Inbound/Outbound Calls, Social Media, Front/Back
• Work Tools - Livechat, ZenDesk, Slack, Google Apps, Skype, Whatsapp, FB Messanger, Twitter, Instagram, Disqus, Toptal, Franz
• Payment Processors - Fastspring, Stripe, Checkout, 2checkout, Paypal, Paystack, Mobile Money, Fortunmo