Steffi Emiren M. Edioma

Steffi Emiren M. Edioma General Virtual Assistant I aim to secure a challenging position within a reputable company to improve my professional skills and contribute to your company's mission. I am a highly motivated individual with strong planning and execution abilities, along with creative and analytical skills. Additionally, I am a team player with a keen eye for detail. PROFESSIONAL SUMMARY - - Over 6 years of experience in Customer Service Specialists. Handled various international accounts. Supported by live phone calls, chats, and emails. Manila, Philippines With 1 year of experience in Virtual Sales and B2B Lead Specialist SKILLS Calendar Management & Scheduling Conflict Resolution EXPERIENCE Problem Solving SolarTech Company Groveland, Florida Appointment Setter Responsible for solar sales and closing deals. Social Media Management Telus International Manila, Philippines Strong Communication Skills Basic Photo & Video Editing - Monitoring and supporting students during virtual exams. Managing online classrooms in educational settings. CERTIFICATION General Virtual Assistant 2024 APRIL 2024 VXI Global Manila, Philippines - Assisting in establishing pricing schedules for quotes, promotions, and negotiations. Compiling weekly and monthly reports. ProVa Training EDUCATION Bachelor of Science in Hotel, Restaurant and Management 2012 Graduated: May 2016 Assumption College of Davao Teleperformance Davao City, Philippines - Healthcare account manages information like benefits and claims for providers and members like