Steffamy Jane Laguerta

I’m an experienced eCommerce Virtual Assistant with over 5 years of hands-on work supporting online businesses across platforms like eBay, Temu, Shein, Shopify, and Facebook Marketplace. What I love most about my work is blending strategy with execution. I’ve helped clients grow their stores by sourcing profitable products, optimizing listings for visibility, and ensuring orders are fulfilled smoothly. At the same time, I take pride in providing exceptional customer support, because I believe every sale should end with a satisfied customer who’s willing to come back. With my previous clients, I managed multi channel store with high volume listings, coordinate with suppliers, create eye-catching images, title and description and handle customer returns, and after-sales support. Beyond store operations, I bring organizational skills in bookkeeping, reporting, and workflow management, paired with creative strengths in product presentation and branding. I’m also highly adaptable, comfortable working across time zones, cultures, and marketplaces.