Stefano Marcos Tortone

Stefano M. Tortone Operations Manager | Data Scientist | Biologist Contact Information ●​ Email:-●​ Phone: - ●​ LinkedIn: www.linkedin.com/in/stefano-marcos-tortone Summary Innovative Operations Manager with a strong background in AI-driven automation, process optimization, and data science applications. Experienced in leveraging AI/ML tools, LLMs, and RAG systems to enhance operational efficiency. Focused on applying AI to automate workflows, enhance decision-making, and streamline business operations. Projects ●​ RAG-Based Copyright Scoring System​ Built an AI-assisted scoring system using FAISS and OpenAI embeddings to standardize copyright summary scoring, reducing manual effort by 70%. ●​ Python-powered LLM Integrations for Copyright Bulk Generation​ Built an integration that concatenates big data, interacts with OpenAI's APIs to generate copyright summaries in bulk. Resulting in hundreds of summaries generated in minutes. ●​ AI-Powered SOP Retrieval System​ Developed an LLM-powered knowledge retrieval assistant for operations teams, decreasing manual lookup times by 50%. ●​ Jira Automation & AI-Assisted Release Notes​ Automated ticket integration, field population, and simplified release notes generation using AI, cutting documentation time by 60% and reducing error rates. ●​ Data Integrity Supervision with LLMs​ Implemented AI-enhanced data validation systems to ensure consistency in operational datasets. Employment History Operations Manager | Foodstyles​ Oct 2024 – Present ●​ Designed and built a RAG system using FAISS & OpenAI embeddings to automate scoring of copyright summaries based on structured human-provided criteria. ●​ Developed AI-powered solutions for operations, including: ○​ SOP-based information retrieval assistants ○​ AI-enhanced data integrity verification and curation ●​ Led AI-driven process automation initiatives, improving operational efficiency and reducing manual workload. ●​ Supported Operations Guild Leads in optimizing workflows through data-driven decision-making.​ Software Quality Assurance Team Lead | Foodstyles​ Apr 2024 - Oct 2024 ●​ Coordinated testing for deployments of the company's back-end tools, overseeing different version releases and performing regular sanity checks. ●​ Structured testing protocols, ensuring smooth back-end tool releases. ●​ Automated processes and dashboards in Jira to improve ticket processing capacity by 60%. ●​ Created team performance dashboards, tracking metrics such as tickets processed per week, top contributors, and bug/story ticket history. Quality Assurance Team Lead | Foodstyles​ Jul 2023 — Apr 2024 ●​ Led team processes and decisions, working with developers and management to ensure menu data quality and integrity.. ●​ Implemented process improvements, including automations and improved metrics systems, increasing team efficiency by 20%. ●​ Developed training programs and facilitated decision-making with higher management. Squad Leader | Foodstyles​ Apr 2023 - Jul 2023 ●​ Held regular team meetings to update team members on workflow changes. ●​ Provided feedback sessions to promote well-being and career development. ●​ Managed communication between management and team members, ensuring a smooth flow of information.​ Technical Tools & Platforms ●​ Languages & Libraries: Python (NumPy, Pandas), FAISS, OpenAI API ●​ AI/ML Tools: Retrieval-Augmented Generation (RAG), Large Language Models (LLMs) ●​ Automation & Integrations: Jira API, Google Apps Script ●​ Data Analytics & BI: Predictive analytics (learning), data integrity management Education ●​ Universidad Nacional de Córdoba​ Biologist​ Feb 2012 - Dec 2021, Córdoba, Argentina ○​ Thesis focused on the effects of chronic heat stress combined with immune challenges on the immune-neuroendocrine interface of the Japanese quail. ○​ Developed strong statistical analysis and data-driven decision-making skills.​ ●​ CASTELFRANCO Bilingual High School​ High School Degree in Business Administration​ Mar 2005 - Dec 2011, Córdoba, Argentina Courses ●​ Data Analysis and Data Science Course | Coderhouse, Argentina​ Mar 2022 - Dec 2022​ ●​ Machine Learning and Image Analysis with Python Workshop | FCEFyN, Universidad Nacional de Córdoba​ Jul 2019 - Apr 2020​ ●​ CILS B2 Degree Certification | Edulingua, Castelraimondo, Marche, Italy​ Feb 2011 References Geovanna Cobo Intriago​ Foodstyles​-Joaquin Dominguez​ Pronotebooks​- - Santiago Bentivenga​ Aloha Argentina​- -