Stefanie Olinger
Veterinary Receptionist
Pittsboro, NC 27312--
To obtain a full-time job in an environment with opportunity for growth.
Authorized to work in the US for any employer
Work Experience
Client Care Coordinator
Triangle Veterinary Referral Hospital - Holly Springs, NC
August 2018 to Present
Answering phones, email, fax, client communication, handling client complaints, stat triage patients,
manage a cash drawer, navigate Cornerstone computer system, manage Google whiteboard, clientdoctor communication, schedule appointments, tracking down and obtaining patient and client history,
maintaining client and patient information and files.
Veterinary Receptionist
The Animal Hospital of Carrboro
June 2015 to June 2016
Answer phones, check in/out patients, client and Doctor communication, emailing and faxing,
navigate Avimark software system, maintain and file patient records, scheduling appointments and
surgeries, manage a cash drawer, and make bank deposit directly at the bank.
Veterinary Receptionist
West Cary Animal Hospital
April 2012 to January 2015
Answer phones, direct calls, client communications, manage a cash drawer, email
communications, fax patient records, filing, inventory ordering and control, maintain ordering
company's records, navigate Infinity software system, client and veterinarian communications,
maintain patient records, refill prescriptions, triage calls, appointment reminder calls, prepare
patient charts for next day appointments, sales, schedule appointments and surgeries, prepare
Rabies paperwork to send to Raleigh Animal Control.
Veterinary Receptionist
Tenth Street Animal Hospital
August 2011 to February 2012
Maintain patient records, refill prescriptions, answer phones, fax, email communications, client
communications, filing records, schedule appointments and surgeries, prepare next day
appointment charts, manage a cash drawer, and send reminder calls for inoculations.
Veterinary Receptionist, Veterinary Assistant, Kennel Technician
Carpenter Animal Hospital
February 2011 to August 2011
February 2011-August 2011) & (December 2008 - April 2009)
- Veterinary Receptionist, Veterinary Assistant, Kennel Technician
Answer phone, schedule appointments and surgeries, fax, email communications, client
communications, check in and out guests, initiate playtime for daycare guests, maintain clean and safe
environment in the kennel.
Education
Apex High School
2007
Skills
Proficient in Microsoft Word, Excel and PowerPoint. Experienced in social media postings and
navigation.