Contact- (Mobile)-
www.linkedin.com/in/stefannica-382bb894 (LinkedIn)
Top Skills
Microsoft Office
Training
Training & Development
Languages
French (Elementary)
English (Native or Bilingual)
Romanian (Native or Bilingual)
Certifications
Stefan Nica
Procurement Specialist at Procter & Gamble
Bucharest, Romania
Summary
Little experience in procurement with English at PG, currently
working as an interface between NA buyers, vendors, plants, and
the system logistics to improve collaboration, process simplification,
and on time payment assurance. Currently working with 12 buyers
and improving the efficiency of product purchasing, SAP logistics,
new and updated price output and so much more. Striving to become
an owner of my current desk and to mentor others that join as
new recruits. Bachelor's degree in constructions focused on Civil,
Industrial and Agricultural Constructions from Technical University of
Constructions from Bucharest.
Being a Good Mentor
Building Trust
Modeling Courageous Leadership:
Intelligent Disobedience
Cultivating Innovation and Creativity
Learning Excel 2016
Honors-Awards
Pearl Power of You
Experience
Procter & Gamble
Procurement Specialist (Contract gouvernance and Price management
for North America)
September 2019 - Present (11 months)
Bucharest, Romania
Part of contract governance team:
High Recognition
- Price updates for over 20k materials
- Communication with supplier for future price updates
- New material addition
- Material background update
- Process improvement
- Purchasing documents creation/update
- Purchasing information know-how
- Blocked invoices analysis
- Urgency accuracy/agility
- Interface between material information, purchasing documents, vendor, plant
and buyer.
12 active buyers for which I am currently assigned as a procurement
associate.
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Part of recruitment team:
- Engaged in a project with one university to work out a possible collaboration,
to have students understand what PG is all about.
- Working with PG experts to have the perfect timing for them to engage
curious students in a journey of learning.
- Helping HR with an easy hiring program.
Next on the agenda:
- Will be crating price models with high value stakeholders to soften and ease
the pricing process.
- Focus on areas that matter such as credit reconciliations, new material
addition improve pricing time and provide the best training and improvement
ideas on my desk specifics, as I take on new challenges.
Euler Hermes
Claims Officer
June 2018 - August 2019 (1 year 3 months)
Bucharest, Romania
- Analyzing, Processing & Monitoring new insurance claims
- Collecting accurate information and documents to understand how to
proceed with a claim
- Ensuring fair settlement of a valid claim
- Creating and maintaining a tight relationship with the Local Business Units
from each country, with our customers and our colleagues from the same
department that form Claims and Collection.
- Ensuring the customer is treated fairly and that he receives excellent service
in accordance with industry and company guidelines
- Taking responsibility for productivity and profit
- Covered countries: Romania/Bulgaria/Czech Republic/Slovakia/Hungary.
- Language spoken: English (only)
- Help local business units with a quicker assessment, for low value cases.
- Project Ambassador: requesting monthly feedbacks from department
members such as: Project ongoing status, Autonomy, Collaboration,
improvement ideas which are discussed monthly with the managers and the
head of CEE.
SNC-Lavalin
Master Data Management Agent
July 2017 - June 2018 (1 year)
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Bucharest, Romania
Finance department:
- Ensures the quality of data through oversight of invoices, procedures, and
improvement initiatives.
- Create/Update client or supplier profiles in Oracle database.
- Have the correct date in the system before solving a ticket (Legal name/Bank
account/Address etc)
- Have suppliers provide the legal documents that would attest the information
from their invoices should they be faulty.
- Invoices/information with iregularities received from suppliers, were sent to us
for verification before being processed for payment.
- Build and maintain trust with our suppliers & customers, have them comply
with our terms so that the information provided is accurate and legally sound.
- Build and maintain a relationship with the colleagues from the adjacent
departments with which we communicate in order for us to simplify the
processes.
Webhelp
Customer Service Advisor
September 2016 - July 2017 (11 months)
Bucharest, Romania
- Solve incidents through chat service
- Provide customers with the best service
- Help train customers for a better use of the website
- Know how to adapt to different personalities and repy in a timely maner
- Be friendly and always look for a solution, be more than just a guide.
- Achieve KPI's on a monthly basys
- KPI's: Time per chat, Resolution in one try, Qulity conversation.
- Show empathy towards all customers, go the extra mile (wow effect)
Education
Universitatea Tehnică de Construcții din București
Bachelor's degree, Civil, Industrial and Agricultural
Constructions · (2009 - 2014)
High School Al.I.Cuza,
Physics and math · (2005 - 2009)
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