Detail-oriented and results-driven professional with 4+ years of experience in customer service, virtual assistance, and appointment setting across fast-paced industries including SaaS, healthcare, and e-commerce. Skilled in handling high volumes of customer interactions with empathy and efficiency, while maintaining 90%+ satisfaction scores. Adept in using tools like Salesforce, HubSpot, Zendesk, and Google Workspace to streamline operations, manage CRMs, and support remote teams. Proven ability to build rapport with clients, schedule high-converting appointments, and provide reliable admin support to executives and teams. Tech-savvy, organized, and ready to add value from day one in remote roles.