Stacy Waweru

PROFESSIONAL SUMMARY Stacy Waweru ADMINISTRATIVE ASSISTANT STACY WAWERU PORTFOLIO.pdf Detail-oriented and tech-savvy Virtual Assistant with experience in providing remote administrative, operational, and technical support within organizations. Proven ability to manage emails and calendars, maintain accurate data records, support ICT-related tasks, and assist teams with daily operations. Highly organized, reliable, and comfortable working in fast-paced remote environments. WORK EXPERIENCE Virtual Assistant / Administrative Support (Remote / Hybrid) 2023 – Present ● Delivered remote administrative and tech support to 3–5 clients, handling email management, scheduling, and documentation ● Managed data entry and reporting tasks with 99% accuracy, adhering to strict deadlines ● Provided basic technical support and digital tool guidance, reducing client workload and improving workflow efficiency ● Supported social media inbox and content scheduling using Meta Business Suite, ensuring timely responses and consistency EDUCATION Bachelor’s in Business Information Technology, Kenya Methodist University 2023, Upper 2nd class honors CERTIFICATIONS ● ALX Virtual Assistant Training (2022) ● Africa Freelancers Boot Camp (2023) ● Cisco Introduction to Cybersecurity (2022) ESSENTIAL COMPETENCIES Administrative and ICT Support Assistant Ministry of Lands and Physical Planning/ Transport Department September 2023 – Present ● Provided ICT and technical support to 30+ staff, resolving hardware, software, and system issues to ensure uninterrupted daily operations. ● Conducted data entry, digitization, and management of 1,000+ official records and files, improving document accessibility and accuracy. ● Supported office administration functions, including ● Calendar and Inbox Management ● Online research and data entry ● Getting Documents Ready and Filed ● Organising Meetings and Travel ● CRM Software (Zoho, HubSpot) ● Project Monitoring (Asana, Trello) scheduling, correspondence, and report preparation ● Office from Microsoft and Google for multiple departments. Workspace ● Client Support & Communication. ● Supported system guidance and basic cybersecurity awareness, promoting safe handling of digital and confidential information.