Stacy Schwarz

Stacy Schwarz Flat 3/1, 12 Bolton Drive, Glasgow, G42 9DY email:-Mobile: - PERSONAL PROFILE An efficient, motivated, and a natural communicator who is loyal, organized, and enthusiastic, working well both as a team player or stand-alone candidate. Strong sales understanding, managerial and administrative skills with an aspiration to provide excellent customer service to clients as well as financial returns to the company and sound understanding of the daily running of a business.  A positive and determined individual with a proactive can-do attitude committed to the success of the organization, making a significant contribution to bottom-line profits, and working procedures. Thrives in a busy environment with a strong desire to excel and achieve career goals whilst wanting to learn and enjoying a challenge. KEY SKILLS IT Skills – sound working knowledge of MS Office suite, excellent word processing skills, and experience using a range of tailored database systems (Oracle, Adman, Salesforce, Maxim, Dewey Decimal System, Staff Plan, CM2000, CareFirst6, Google Analytics, IRIS, SAMS, Sage, Egencia, Datix, HR Select, etc.). Typing speed 120wpm.  Business acumen – through experience and higher-grade Matric pass in Business Economics and Certificate in Financial Management; from reconciled petty cash, managed creditors and debtors to sales and staff management Organizational skills - arranging travel, hotels, and raising purchase orders on Sage/Oracle, etc. including reconciling end of month/year accounts Communication skills – confident communicator with excellent interpersonal skills – builds positive working relationships quickly and easily Project Management skills – manage daily workload by setting priorities, planning, and monitoring progress, ensuring pressing team and company deadlines are met Problem-solving - identifying potential problems or key issues before they arise. Look for logical solutions based on experience as well as seeking advice and opinions from colleagues CAREER HISTORY  Pyxis Associates (Manchester) – Administrator and Trainee Counsellor Jan 2018 – current) All administrative duties for the company including all travel, accommodation, visas, and vehicle hire Responsible for the bookkeeping, invoicing, reconciling accounts Other duties include transcribing patient notes, patient letters, and research results Patient note taking and report writing Cygnet Hospital Bury (Manchester) – PA to Hospital Director & Senior Administrator (Nov 2016 – Dec 2017) All PA duties for the Hospital Director (minute taker for Heads of Departments Meeting, Daily Brief, Team Brief, Senior Management Team meeting,  Worked closely with the Heads of Departments and Senior Management Team, up-managing as required Compiled weekly, monthly, and quarterly reports with information from various departments Facilitated morning meeting handovers, minute taking, and developing and tracking daily action plans Arranged travel, meeting room bookings, accommodation, catering, etc. Managed complex diaries for the General Manager, Hospital Director, and Medical Director Ensured that documents from central finance were signed and returned on time Tracked, managed and approved annual leave for the senior management team Responsible for Advocacy meetings, report writing and developing and maintaining an action plans Responsible for Employee of the Month takes place including liaising with the printer for the certificates Managed a team of 3 administrators, ensured that KPIs we met and standard of work was high enough. Ziggy’s Wish (Bolton, Greater Manchester) – Operations Manager 15th June 2015 – October 2016 Researched new technologies and alternative methods of efficiency  Managed day-to-day activities, analysing statistics, and reading and writing reports Liaised with other team members and freelance contractors Presented findings to the Managing Director, other core team members, clients, and wider stakeholders Ensured that the processes, machinery, and equipment used to produce and deliver goods and services for the client and wider stakeholders are of a high and acceptable standard Improved operational systems, processes, and best practises that guarantee organisational well-being Purchased materials, planned inventory, and ensured the efficiency of the office and associated spaces Examine financial data and utilise them to improve profitability Recruit and appraise staff, including training and supervising new employees and tracking and measuring staff performance. University of Manchester (Manchester)–Departmental Secretary & PA to 4 Professors, Institution of Population Health Centre for Primary Care - 29th July 2014 - 29th May 2015 (Fixed Term Contract) Managed complex diaries for 4 professors both on and off-campus Coordinated and booked travel (domestic and international) and accommodation for the department of 72 staff Point of contact for the department by phone, email, and in person Organised internal and external meetings, prepared relevant documentation, minute taking, booked meeting rooms, etc.  Attended workshops on First Aid, Green Impact and represented the admin department at meetings University of Manchester (Manchester)– Administrator/Secretary, Security Services – 8th July 2013 – 26th July 2014 (Fixed Term Contract) Managed diaries for the Security Manager, Deputy Security Manager, and the Access Control Manager All PA duties to Security Manager and Deputy Security Manager Organised internal and external meetings, prepared, minutes taking, booked meeting rooms, etc.  Responded to stakeholders on behalf of the Security Manager, screened all incoming calls ensuring only necessary calls were transferred and messages were relayed immediately  Coordinated and book travel and accommodation for the department via the Egencia system Acted as the focal first point of contact for the department by phone, email, and in person HR responsibilities (around 83 staff) including holiday, annual leave, lieu hours, preparing monthly illness review meetings according to the Sickness Absence code of practice, using SAMS and IRIS packages Was the Operational Buyer for the department on Oracle Finance (purchasing, receiving, journals, running reports, invoicing, etc.)  Responsible for department budget of in excess of £7m Bolton Council (Bolton - Lancashire)– Resource Planner & Coordinator in Home Support Team – 3rd June 2013 – 5th July 2013 (Temp Contract) Highly pressured and rewarding position; coordinated over 50 support/social care workers; handling over 100 calls a day, documenting each medical situation, the outcome of each visit, facilitating home doctor’s visits, medicines from pharmacies, liaising with family, carers, and in some cases police.    Vanilla Storm (Piccadilly - Manchester)– Client Services/Receptionist – 2nd April 2013 – 3rd May 2013 (Temp Contract) Admin support, reception duties, filing, meeting & greeting clients, complaint handling, staff support, etc. Cognitive Publishing (Deansgate - Manchester)– Business Development Executive – November 2012 - February 2013 (Fixed-Term contract) Created extensive databases of potential clients to call Introduced contacts made over the years to staff and directors Advised staff and directors on proposals, commercial areas, media agencies relationships iDeals (Hale – Cheshire)– Product & Partnership Manager/Exec PA – November 2011 – November 2013 On behalf of the Director, initiated meetings with suppliers (CEO’s, MD’s, FD’s, Heads of Procurement), set meeting agendas, facilitated post-meeting conference calls, and managed outcomes Raised purchase orders for travel, hotels, expenses, etc. managed correspondence and personal/confidential matters for directors Responsible for sourcing, controlling, and developing relationships to support promotional activity undertaken by the director on behalf of our clients Managed client and supplier expectations and relationships across several projects in excess of a million pounds on behalf of Directors (Santander, Barclays, Quiksilva, Costa Coffee, House of Frasier, etc.) The first point of contact for any issues arising from either client and supplier and resolving them ASAP Mark Allen Group (London)-Associate Publisher, PA to Sales Director - February 2007 – June 2011 The youngest person in the company to ever sit on the management board Managed 6 healthcare titles; involved editorially, commercially as well as company global online advertising Each title operated as a separate business; with monthly, quarterly, and EOY financial statement meetings and corporate agenda Organized and attending on average 30 key industry conferences a year; stand build-up, contra deals, couriers, health and safety documents, extended print runs, hotels, gala dinners, etc.  Set up meetings with companies attending the conference  Involved in creating written content for subscription drives and competitions for readership surveys  Responsible for driving strong year on year organic growth and marketing responsibilities nationally Recruited, trained, and developed own successful sales staff as well as compiled sales and information manuals on bespoke topics to aid them in achieving their KPI’s and sales goals Presented journals to clients and media agencies; advertising campaigns which included bespoke strategies dependent on client requirements, budget, and their overall marketing plan Met quarterly with editors to commission articles for commercial opportunities without jeopardizing the clinical content and publishing exceptional educational material to aid healthcare professionals’ day to day  Subbed articles as and when to ensure they were comprehensive yet easy to read with enough tables, key points, and helpful abstracts before and after the peer-review process Represented the company at 11 Downing Street and the House of Commons  Sat on Marketing Steering Group for Ostomy Lifestyle Southern Railway (London)PA to Operations Director and Depot Director/Office Assistant/Depot Assistant - February 2006 – February 2007 PA to Depot Director when required, meeting rooms, minutes, buffets, depot maintenance, reception PA to Operations Director; correspondence, liaising with engineers and control room, debtor data control  Worked with HR on staff entry on depot; taking photos for ID cards to electronic depot access for 1300 staff Offered position of Stores Clerk – procurement & receiving stock, invoices, and general management, etc. Worked day or night shifts to ensure projects specs were achieved Offered position of General Office Assistant EDUCATION AND TRAINING: All subjects, HG with University Entry (English, Afrikaans, Biology, Geography, Business Economics, and Computyping) -2001 Financial Management Certificate (South Africa) - 2003 Paper Merchanting Diploma (South Africa) - 2004 Sales Training (United Kingdom) – 2008, 2012 Management Training (United Kingdom) – 2009 and 2010 First Aid Qualified (United Kingdom) - 2014 Excel (United Kingdom) - 2014