Stacy Oritseweyinmi Edun

STACY ORITSEWEYINMI EDUN House 1, Road 20, EFAB ESTATE DAKWA, Abuja, Nigeria •- •-https://www.linkedin.com/in/stacy-edun-9495ab22b? SUMMARY Dedicated and empathetic individual with experience in providing exceptional customer service, resolving issues efficiently and promoting products. Seeking a challenging role that utilizes my skills to drive customer satisfaction and business growth. Experienced in caregiving, customer representation, and team management. Skilled in conflict resolution, communication, and problemsolving. Eager to learn and contribute to a dynamic team environment. WORK EXPERIENCE February 2024 - Present Customer Representative, (Affordable Rent to Own)Wider Reach Resolved customer inquiries and complaints promptly and effectively, ensuring a high level of customer satisfaction Maintained accurate and up-to-date customer records, ensuring data integrity and compliance with company policies.. Care Giving, NEAVALONS INTEGRATED SERVICE March 2023 - Dec 2023 Providing emotional support, conversation, and social interaction . Assisting with activities of daily living (ADLs) such as bathing, dressing, grooming, and toileting. Helping with walking, transferring, and positioning individuals with mobility issues. Facility Assistanr Manager, BOPTEC VENTURES LTD Mar 2021 - Dec 2022 Supervising team members, providing guidance, and ensuring tasks are completed efficiently. Assisting in managing inventory, scheduling, and maintaining store appearance. Addressing customer complaints, resolving issues, and maintaining customer satisfaction. Research Assitant, RAW MATERIALS RESEARCH AND DEVELOPMENT INSTITUE (RMRDC) Dec. 2019 - Oct. 2020 Coordinated project tasks, ensuring adherence to safety guidelines and routine checks Worked Alongside Engineers and Workshop staff and conducted comprehensive project analyses, identifying and rectifying discrepancies, EDUCATION Bachelor of Agricultural Sciences in Soil Science Nov. 2014 - July 2019 institute of Education, Delta State University, Abraka,Nigeria Senior Secondary School Certificate Sept. 2006 - July 2013 ALL SAINTS COLLEGE, Gombe State, Nigeria . ADDITIONAL INFORMATION Technical Skills: Excellent communication and interpersonal skills, Conflict resolution and problemsolving, Product knowledge and customer service, Empathy and care for customers/clients, Team management and leadership, Microsoft Office proficiency Languages: English Certifications: Certification in Social and Geriatric Care, EMMANY PROJECT SERVICES AND CONSULTANCES (2023)