Srinivasan Janarthanan Pillai

Contact - (Mobile) srinivasan.jenardhanan@gmai l.com www.linkedin.com/in/srinivasanjanarthanan-pillai-aa341140 (LinkedIn) Top Skills Hotels Hospitality Customer Service Srinivasan Janarthanan Pillai Newrest Operation Supervisor-Catering Sultanate of Oman Summary A Young Enthusiastic, Motivated, Committed Professional Ready To Move Forward In Career Path Having The Ability To Work In the Hospitality Industry. Capable To Communicate Effective With Clients And Having A Fabulous Career In Service. Exceptional Leader with Talent Selling In Quality & Service. Languages Portuguese (Full Professional) English (Full Professional) Tamil (Full Professional) A Self-Motivated And Achievement Oriented With Business Development Abilities And A Proven Record Of Improving Customer Satisfaction. Certifications ISO 9001:2008,ISO 22000,HACCP INTERMEDIATE Experience Newrest Operations Supervisor August 2019 - Present Ecolog International Operations Manager November 2018 - July 2019 (9 months) Ligabue Catering Lda Catering Manager March 2013 - September 2017 (4 years 7 months) Angola Be responsible for the safety, security, maintenance, upkeep of the camp and well being of the workmen. Be available at kitchen during meal timing. Monitor health and hygiene of cooks and food handlers. Monitor water supply and maintain water availability at all times. Check sewerage accumulation and arrange timely collection and disposal of the same. Page 1 of 3 Maintain all assets of the camp in working condition. Newrest Camp Boss June 2009 - February 2013 (3 years 9 months) Handling Corporate Customers. Quality assurance and Quality control of food stuffs Ensuring the standard of HACCP in all requirements Maintaining Consisting Track Record of Achieving Set Targets of the Sales. Successfully Managing Team of 50 People in Achieving Self As well As Organization’s Targets. Dune Eco Beach Resort Pondicherry Restaurant Manager August 2007 - October 2008 (1 year 3 months) Handling Total Responsibility of the Food & Beverage Operations in Sales and Maintaining the Standards. Reporting To the General Manager Daily with the Sales Report. Daily Tracking Of the Activities and Ensuring Smooth Functioning Of the Operations. Co-Ordination with Cross-Functional Teams for Taking Corrective Actions. Residency Coimbatore Trainee captain August 2005 - June 2007 (1 year 11 months) Consulting With the Guests for Banquet Facilities and Making Necessary Arrangements. Training Restaurant Staff For Better Customer Handling. Providing Excellent Service To Both Internal And External Customers By Efficiently Answering & Responding To Customer Phone Calls, Comment Cards & E-Mail Ensuring That Customer Feedback Maintaining The Stock Levels Of All The Food And Beverages Education Haneefa Institute of Hotel Catering Administration Diploma in hotel operational management, Hotel/Motel Administration/ Management · (2003 - 2005) SLB HIGHER SECONDARY SCHOOL Page 2 of 3 HIGHER SECONDARY SCHOOL CERTIFICATE, MATHS BIOLOGY · (2001 - 2003) Page 3 of 3