Srilekha Roy Chowdhury

About Me

I am a motivated and goal-driven professional currently serving as a Quality Analyst in Wipro Insurance – MNR Core Process. With a strong foundation in customer service and quality assurance, I take pride in maintaining high service standards and ensuring process excellence.

Recently promoted for my consistent performance and attention to detail, I am passionate about enhancing both team efficiency and customer satisfaction through a proactive and analytical approach. I value professionalism, continuous learning, and collaboration—qualities that help me adapt and grow in a dynamic work environment.

Looking ahead, I aim to progress into a Team Leader role, where I can utilize my leadership potential to guide teams, improve process quality, and contribute meaningfully to organizational success.