Name: V.R. SRIJAI
Phone: -
E-Mail:-LinkedIn: http://www.linkedin.com/in/srijairaman
JOB OBJECTIVE
With a strong knowledge of Multi-channel Data intelligence IT solutions and experience in selling advanced IT
software solutions to B2B Enterprise customers, I would like to work with an organization where I can utilize my
experience in Consulting and Business Development to the best of my abilities and drive the growth of the organization
through my professional experience.
PROFILE SNAPSHOT
Dynamic career of over 16 years reflecting pioneering experience and year-on-year success in achieving revenue
and business growth objectives
A blend of professional experience in selling advanced IT solutions for E-business and Healthcare
industries.
Dynamic software sales career that reflects technical leadership, strong communication and interpersonal skills,
and unique delivery abilities that give technical sales and marketing teams the edge and support needed to drive
new business in the integrated marketing management space.
Possess sound understanding of "Digital Analytics and Multi-Channel Customer Experience" concepts and educate
the business about how customer interactions across multiple channels and platforms can impact an organization
positively and then offer solutions to the businesses accordingly to leverage those interactions and use them for
remarketing, personalization and cross-selling efforts.
CORE COMPETENCIES
Data Analytics
Business Development
Digital Analytics
Web Analytics
Sales Analytics
Digital Analytics
Account Management
Client Servicing
CEM
Data Visualization
Big Data Technologies
Consulting
Strategic Partnerships
CRM
Multi-Channel BI
ORGANISATIONAL EXPERIENCE
December 2017 till date: Reizend IT Consultants, LLP.- Head of Sales- Data Analytics Practice:
Driving Sales for the organization by promoting Data Analytics solutions to Medium and large enterprises with
annual turnover greater than 200 crores.
Successful in clinching a prestigious customer with an overall business revenue of $4.5 billion in Data Analytics
service.
Devising Go-to-market strategy for Hospital ERP product for the company with focus on domestic market.
Managing a team of lead generation agents, business Analysts and marketing executives. Assigning them with
sales and marketing activities for the company.
Forging partnerships with Technology vendors and third party agencies to implement Analytics based solutions.
Targeted domestic market for selling Data Analytics, ETL and high-end IT solutions and successfully closed an
opportunity for Data Analytics for a large business conglomerate within six months of joining the organization.
Handled complete sales engagement from the lead qualification stage till closure by advocating the value of Data
and Analytics to organizations, conducting preliminary business study and need identification, presenting product
demonstrations, working on proposals and negotiating deals with the prospects.
Involved in regular interactions with the Leadership teams within the organization and providing them with the
road map for sales activities with monthly, quarterly and annual plan.
March 2016 till November 2017: Health Flights Solutions, Inc- Sales Manager
Selling CRM solution specific to the Healthcare industry. Demonstrate the product capabilities to the CXO level
executives of companies.
Targeting JCI accredited Hospitals globally to sell CRM solutions and sign up for International Medical Tourism
services.
Promote the use of the customized software technology platform solution for efficient International Patient
travel management.
Actively promote Health Centers Plus program and Global Patient Management System portal for Hospitals,
Self-Insured Employer groups and Facilitators globally.
Signed up contracts with large Hospital groups and established business with a revenue potential of close to
150,000 US Dollars/year.
June 2014 till August 31, 2015: CEBS Worldwide- Dubai: (Business Development Manager)
Based in Dubai, I was responsible for Business Development and Revenue growth for CEBS in UAE for IBM Smarter
Commerce solutions in MENA region with a focus on industry segments such as Banks, Financial institutions, Ecommerce and Telecom.
Work closely with IBM regional Sales teams and develop the sales pipelinefor Digital Analytics solutions along with
carrying out Co-marketing activities with IBM Marketing team in Dubai.
Accountable for Partner relationship with IBM in generating sales for the company in Smarter Commerce,
WCS and Customer Experience Management Solutions.
Strong knowledge and exposure towards IBM suite of solutions such as Tealeaf, Coremetrics, Unica and
WebSphere Commerce products.
Build a strong sales pipeline to target customers in UAE and MENA region.
Managed large accounts for Experience One suite of solutions for customers in Middle East region.
Successfully managed client relationships of two large Saudi Arabia based Telecom customers from Dubai
that had an aggregated revenue of $800,000 US Dollars.
Interact with senior level management to drive strategic use of web data and collaborate with marketing and
IT Teams to develop implementation plans and processes needed to generate actionable data and business
insights.
Work in close coordination with the customer and the pre-sales team in defining the scope of the project, sizing of
components and execution of Proof of Value for the customer.
Jan 2013 till Feb 2014: Find Global Care Ltd.-India, Executive Account Manager.
Account Management, Client Servicing and Business Development initiatives for a US based Healthcare Tourism
Company.
Handled Hospital relationships and managed customer relationship and billing worth $75000 US Dollars/year.
Oct’09-Dec’12: IS Solutions PLC, Chennai as Business Development Manager:
Oversaw wide gamut of tasks involved in entire business development lifecycle entailing proposal development,
sales support, fulfilment of deliverables and presentations to clients’ management.
Responsible for Online Analytics Consulting initiatives for Customer Experience Analytics Solution for
customers in the EMEA region.
Duties included strategic consulting, providing strategic insight for new business opportunities, Internet marketing
strategy and business development.
Help organizations to integrate web analytics into their decision making processes.
Understand customer’s needs and identify the key challenges faced by their marketing teams. Enabling clients to benefit
from the rich SAS Customer Intelligence portfolio and services like Customer Analytics, Web behavior and
Customer Experience.
Acquired strong knowledge about the digital marketing and customer analytics concepts and also gained better
understanding of software products like Adobe, IBM Coremetrics, Google Analytics and IBM Tealeaf.
Extensively travelled to the UK for acquiring sales level training in SAS Customer Experience
Analytics and Celebrus Technologies’ Online Analytics Software Solutions (2009 & 2011)
Jun’08-Sep’09: Barry Wehmiller International Resources Pvt. Ltd., Chennai as Manager - Business Development
Highlights:
Essayed a key role in managing
o And driving telemarketing and sales efforts for CRM/BI solutions for the Discrete Manufacturing companies
in the US region.
o Managing a team of telemarketing agents and data mining experts, driving lead generation efforts through
team.
o
Qualifying the leads, working in close coordination with sales Director in the US and assisting towards closure
of deals.
o
o
Account management & sales related activities with the existing & new client for CRM projects
Organized and provided sales level training to the team about CRM concepts and ensured consistent team
productivity; conducted weekly review meetings with team members, etc.
Interacted with Sales Director in US and planned for subsequent actions on the customer leads
o
Feb’07-Mar’08: Rightplace2outsource, Chennai as Offshore Outsourcing Advisor
Highlights:
Significant contributions in planning & launching a start-up venture namely Rightplace2outsource with strong
entrepreneurial spirit and exposure in the Contact Centre Industry:
o Forged partnership with a Mexico based Resort group named Marketing 4 Sunset Group to promote their business
in US and UK region
o Targeted International Telemarketing Contact Centres in India; active involvement in a discussion with decision
makers and present to them about services offered by M4SG
o Acquired business alliance with 2 call centres in Chennai and carried out operations for M4SG in India
Offered product training to the agents and managed the telemarketing call centre operations on behalf of the M4SG
group.
PREVIOUS EXPERIENCE
Dec’05-Nov’06: Amtex Systems Inc., Chennai as Business Development Manager
Jan’02-Nov’05: Ajuba Solutions I Pvt. Ltd., Chennai as Team Leader
KNOWLEDGE PURVIEW
Microsoft CRM (Sales Force Automation, Marketing Automation & Customer Service)
Saleslogix CRM
SAS Customer Experience Analytics Solution
Celebrus Technologies Online Analytics Solution
IBM Tealeaf
Modules Covered: Web Analytics, E-business, SAS, Customer Intelligence, Customer Analytics, CRM, Digital
Marketing and IT Consulting
ACADEMIC QUALIFICATION
2001
B.E. - Mechanical Engineering from University of Madras with 73%
PERSONAL DETAILS
Date of Birth
Nationality
Linguistic Abilities
:
:
:
30th May 1980
Indian
English, Hindi, Tamil and Malayalam
