Sridhar Krishnan

A-103, Ghanshyam Palace, Manvelpada Road, Virar (E), Pin: 401305 Phone: - E-mail:- Sridhar Krishnan Career Profile Work Experience 9+ years of overall work experience across different job profiles – SEO Content Writer, Sports Content Writer, CRM representative, and Team Manager – successfully producing engaging and errorfree work in creative environments. Assistant Manager – Copy Editor Cognigix Digital Learning Pvt. Ltd. July 2021 to December 2021 • • • Edited raw articles and storyboards. Additionally, created and edited video transcripts. Created grammar exercises that would be used in the hiring process of potential candidates in the company. Proofread and edited numerous contents whose final version was used by the clients. Associate Manager Sportz Interactive Pvt. Ltd. May 2015 to April 2021 • • • • • • • As Content Writer, developed sports-related content, including match previews and match reviews, around active competitions such as cricket, football, and basketball. As Star-CRM agent, worked with CRM tools like Simplify360, Salesforce, and Freshdesk. Created personalised responses for consumer queries to be posted across Star Sports' social media accounts including Twitter, Facebook, and Instagram. Monitored the aforementioned social media pages for engage-worthy comments and constructed responses resulting in consumer delight. In addition to responding to user queries and making fan engagement response, generated monthly PPT reports and submitted fan feedback to the client. Worked alongside 8 team members assisting them to the best of my ability with any queries and doubts, whenever necessary. As Associate Manager, led a 9-member team; interviewed, trained, and monitored the progress of new recruits within Star-CRM. • • • Anticipated possible issues that could arise during live events and acted as the bridge between the technical teams and viewers to resolve those problems. Submitted in-depth description along with screenshots of the technical issues faced by viewers to relevant teams for quick resolution. Additionally, collated data and stats as required by the client and included them in the monthly report. Worked closely with the tech teams and coordinated with the complainants to ensure all technical issues got resolved in a timely manner. Won recognition and two promotions for my contributions to the Star account and Sportz Interactive overall. SEO Content Writer Kush Infosystems Pvt. Ltd. May 2011 to July 2014 • • • • Wrote and edited articles, promotional as well as nonpromotional, for B2B clients. Created well-researched and high-quality articles within the set deadline, including press releases, blog forums, link wheel, article prism, and contextual link building, to name a few. Collaborated with Senior Editors to develop organic and client-specific content, in the process ensuring ideal brand marketing. Won accolades, including ‘The Most Consistent Performer’ and ‘The Best Team Member’ for my contributions to the team. Education Professional Strengths Date of Birth • 2012 Passed M.A. (History) from IDOL, Mumbai University. • 2009 Graduated B.A. (Economics) from Viva College, Virar. • 2005 Passed HSC from Viva College, Virar. • 2003 Passed SSC from John XXIII High School, Virar. • Good command over English • Writing/Editing/Proofreading • Peer-to-peer work • Target-oriented November 6, 1987 Date: Place: Signature: