Sribash Roy

DATA ENTRY AND CUSTOMER SERVICE 5+ YEARS EXPERIENCE Sribash Roy- SUMMARY I am an aspiring professional willing to do challenging and target based jobs. CAREER OBJECTIVE My objective is to work hard to fulfill client needs in a constructive manner. SKILLS Data entry EXPERIENCE Jul-2010 - Mar-2013 Firstsource Solutions Limited Customer Service Associate Handle customer issues and problems. May-2013 - Nov-2016 Wipro Limited Process Associate Handle inbound customer calls and trouble shooting. Jan-2017 - May-2017 On process Technology Process Associate Handling inbound troubleshooting of comcast Aug-2017 - Aug-2018 Sun knowledge pvt ltd Process Associatr Handling Medical billing and coding of United states customers. Oct-2018 - Apr-2019 Vap Technology Quality Analyst Analyzing online education sales calls and quality monitoring. May-2019 - Till Today Anupam Technologies pvt ltd Quality Analyst Handling sales calls quality monitoring and rectifications. EDUCATION Degree/Course Institute/ College University/ Board Percentage/ CGPA Year of Passing Secondary Examination B.D.M International C.B.S.E 62 % 2010 Higher Secondary B.D.M International C.B.S.E 56 % 2010 Graduation Netaji Nagar College University of Calcutta 75 % 2010 AREAS OF INTERESTS Data entry ant internet research. HOBBIES Playing chess and singing PERSONAL DETAILS Address 1/254, Naktala Kolkata, West Bengal, 700047 Date of Birth 27/03/1988 Gender Male Nationality Indian Marital Status Married Languages Known English,hindi and Bengali DECLARATION I hereby declare all the above declared information is true to my knowledge and belief. Sribash Roy