Sreedevi Chigullapalli

19 plus years of quality assurance experience, in a variety of industries and environments includes 10 years as a Project Manager and QA Manager, managing teams up to 50 in size. Experienced people manager of on-shore and off-shore teams, including hiring, mentoring, and performance appraisals. Extensive experience in SDLC process development and implementation. Experienced in multiple industries including telecom, insurance, banking, finance and Healthcare Environments include web, client/server, and mainframe and Health care, banking and retail domains. Executive Summary An accomplished project and people manager with extensive experience in project management, requirements definition, software testing, and quality assurance in a variety of industries, including insurance, financial services, telecommunications, government, utilities, Health care, Internet, and e-Business. Experienced in developing and implementing comprehensive SDLC and test methodologies Organization Wide. Experienced in planning and executing tests from large system wide tests (SIT, BAT, UAT, etc.) to individual functional tests and regression tests, Mobile Apps Testing. Methodologies used include waterfall and iterative. Strong interpersonal and communication skills with a track record of motivating and developing team leaders and team players. Experienced using on-shore, off-shore, and mixed teams. Proven hands-on experience with quality assurance practices, including project plan development, test strategy development, test plan development, test case & test data review, and test automation framework Design and Strategy. Creative problem solver with advanced analytical, planning, and scheduling skills with a focus on timely delivery. Technology Background: Internet Applications, Web Sphere, Web Logic, Web Services, Client Server, Windows 95/98/NT/2000/2003/XP/Vista, Linux, ODBC, Oracle, SQL Server, Sybase, HTML, XML, Java, J2EE, EJB, C++, .NET, Visual Basic, Visual Source Safe, SQA, iPlan, Project Server, In-houses PM Tools, Bugzilla, JIRA,, Rational Functional Tester, Rational Clear Case HP Quality Center (QC), HP QuickTest Pro (QTP), Win-CVS, Sub Version. Experience and Interest Software Process Improvement Software Test Management Software Quality Assurance Risk Management Test Automation Management Release Management Project Management Software Testing CoE Change Management Strengths Software Quality Assurance: CMMI and ISO 9001 knowledgeable and trained; experience with Waterfall and Iterative development lifecycles, familiar with Agile methods. Strong aptitude and experience in software quality process, change management and release management. Software Quality Control: Certified Software Test Manager, around years experience in software testing including software testing best practices / Test CoE, software test automation management; test management, test planning, execution and reporting . Personal Strengths: Provides direction and leadership with strong interpersonal and team building skills Successfully works with people within and across organizational boundaries to build Guidelines, Processes, Procedures and standards in order to resolve issues and create consistent practices. Strong practitioner of clearly written purposeful communication Independent Consulting Strength: Certified Lead Auditor for ISO 9001:2008 Lead teams to achieve ISO 9001Quality Management System CMM Level 5 a highest maturity level for any software services organization ISO 27001 Information Security Management System Helped small organisation for setting up Testing CoE Provided consultancy and training to organizations to achieve ISO 9001, 27001 certifications and CMMI assessments. As an expert panel member, involved in performing surveillance audits, certification audits for companies in the area of software. Ability to define, implement and maintain the QMS (Quality Management System) that conforms to the world class quality standards viz., ISO 9001, CMMI and Information Security Management System ISO 27001 Trainings and Certifications Certified SAFe Agilist in 2016 Underwent PMP Training in March 2016 Certified Software Test Manager from STQC-ETDC (central Govt. of India) Certified QMS Lead Auditor under ISO 9001 – 2000 Trained Six sigma green belt professional Trained on ITIL 20000 Alignment and Certification Professional Experience PRESENT: Independent IT ConsultantJan 2013 to Till Date Interview Panel member at First interview Process outsourcing company for conducting the Technical interviews for Testing, Quality Assurance and Project Management areas. Training the fresher's to get ready for working on the projects Testing and QMS consultant at SRITCS for building the Test strategies PAST Dss Solutions, Austin, TexasMay 2012 to July 2013 QA Director. Instrumental in setting up the ODC for Hyderabad location (BOT Model) Developed Testing CoE. Developed / Demonstrated Presales presentation and POC in domain of healthcare Liquidhub India Pvt. Ltd. Designation: QA ManagerMarch 2011 to May 2012 Managing the Testing and SQA Team comprising of Sr. Test Lead, Test Lead, Sr. SQA Lead, SQA Lead and Test Engineers SQA members Responsible for smooth delivery of testing phase of the Product / Project and process facilitation, Process training and Audits Prepared the Presales presentations for the Organization Authored Quality Manuals, Processes, Procedures, guidelines, Templates and Check lists to the above mentioned organizations to meet the requirements of ISO 9001 and CMMi Worked on defining the Metrics for achieving towards CMMi level 4 Responsible for Test Strategy and Test Planning guidance to the Testing Team Developed the Testing Center of Excellence Conducted process training on ISO, CMMi and ISMS Attended the PMP Adaptive Technologies, Bangalore February 2007 to February 2011 Designation: Independent Consultant Build a new QA department from the ground up, including the hiring of staff, development of processes and procedures, and implementing testing methodologies in QA and Development. Review and update existing documentation and create and maintain new documentation for all functional areas of the software. Develop and deploy documentation standards. Designed the SOA Testing Strategy for dssinfosys clients. In conjunction with the Development Manager & Account Managers, review, refine, and implement changes to the Software Development Life Cycle practices to improve quality and timeliness. Knowledgeable in test automation management and acted as test automation implementation consultant. Provide Testing and QMS consulting services to Softpro Systems, Web Synergies, PW Systems, N-Infosoft and dssinfosys. Authored Quality Manuals, Processes, Procedures, guidelines, Templates and Check lists to the above mentioned organizations to meet the requirements of ISO 9001, CMMi, TMM and ISMS 27001 Involved in Pre-sales activates for bringing the customer to dssinfosys and adaptive processes Evaluated and acquired Mercury Interactive QTP, Quality Center test management and defect tracking tool and provided site and server administration and product support for dssinfosys projects. Previous Experience TANLA Technologies Limited March 2006 to December 2006 Designation: QA Manager Process Improvement Wrote the proposal, requirements, system design, process flows and helped implement a custom web based release management system and process for the collection, management, prioritization, approval and tracking of enhancements for six products. Involved in Mobile Application Testing using simulators and mobile devices Identified and deployed process improvements and standards for key practices in requirements management, metrics management, software engineering, and testing and release management. Supported the implementation of generic and specific goals and practices to increase the organization’s level of process maturity per the Capability Maturity Model Integration (SEI-CMM) framework. Active participant in implementing ISO- and ISMS 27001 Test Manager Test lead on a large project establishing structured QA and QC processes, tools, and test environments to test the transition of various Windows platforms to a common supportable NT platform. Hired six of the seven members of the team, trained and guided all members of the team in the new technology. Defined and implemented a common structured testing process used by independent test teams who packaged and tested software for deployment on Windows workstations and servers. This included defining roles, developing test plan templates, tools, defect tracking and reports. Coordinated test planning efforts for the Aero Engine Projects Traveled to UK on business as part of the requirements gathering phase and presented Tanla Quality System to the Client Managing Test Environments Managed new implementation of a production representative to support testing and development of the Aero Engine Projects. Managed and supported client for UAT. Tools Evaluated and acquired Compuware Test Partner and trained and supported to the team for usage of tool ApexCovantageFebruary 2005 – March 2006 Designation: Process Builder (QA Manager) Reporting to the Vice President, define, create, & implement a Organization wide Testing Methodology including templates, processes, and tools. Lead the QA Working Group through the process of reviewing and implementing the new methodologies & tools throughout the Organization. Re-energized a team of professionals who had become de-motivated due to a lack of leadership by establishing open and frequent communication with respect to goals and accountability, regular team building activities, knowledge sharing sessions, and personal attention to career objectives resulting in an increase in morale, full retention, and improved productivity. Improved quality processes in software development by establishing a program of formal technical reviews resulting in increased deliverable quality and acceptance. Increased testing coverage by encouraging and rewarding cross-training of team members on the various areas under test resulting in more “smart” testing and increasing the number of problems found prior to first customer exposure. Created templates for Test Strategy, Test Plan, Test Case, Defect Report, Periodic and End of Project Reports. Created examples and instructions to accompany each template. Nimaya Technologies India Private LimitedAugust 2003 – February 2005 Designation - SQA LEAD Reporting to CEO, Manage a team of testing for WebSphere applications and Web Services using SOAP for Nimaya Customers. Responsible for functional, system, performance testing and User Acceptance Testing. Direct supervision of five testers From the detailed use cases, create manual & automated test cases for web applications and web services Using j-meter open-source to perform, load, volume, performance, scalability and fail-over testing. Report defects in Bugzilla. divine India LimitedMarch 2002 – December 2002 Designation: Systems Analyst Role: QA Lead Member of corporate SDLC User Group Committee responsible for Testing & Quality Assurance Overall responsibility for multiple test phases Interfaced with multiple application development groups, test groups, and project managers Presented testing status to internal and external audiences Projects Handled MindAlign is a powerful tool that allows the entire corporation to communicate in real time. It enables the instant, global exchange of business information, expertise, and support. The software provides an easy way to maintain a steady, timely flow of information among members of a group or project, no matter where they are located. Showcase (Media) web-based one-to-many conferencing and presentation solution. Divine ShowCase allows members of an organization to build, create, and publish both live presentations and on-demand e-learning/training materials in a multimedia format. Test case design and review of test cases and automate the test cases using winrunner testing tool. In addition to the above mentioned responsibilities also worked as a SQA and TCM Group Leader InfoTech Enterprises LimitedMarch 2001 – February 2002 Test Lead As part of a large team, manage the creation & maintenance of comprehensive integration test plans for new and heavily modified systems related Engineering Services Domain (Aerospace). Primary author of integration test plans Coordinate the capture, review, maintenance, and submission to regulators of all test artifacts Lead daily status meetings and capture, manage, and follow-up daily action items Was key person from Testing Department for achieving SEI – CMM Level 4 Led the Technology Change Management Group for CMM Level Implementation Gemsoft Private LimitedDecember 1996 – March 2001 Designation: Sr. Software QA Engineer Learned quality and software fundamentals and best practices while working on a team with high process maturity. Learned testing craft, became test lead, and initiated and completed software Quality Management System effort while becoming subject matter expert ISO 9001 - 1997 Electronics Corporation of India limitedNovember 1995 – November 1996 Designation: Software Engineer Trainee Was responsible for coding and testing of a Equipment Manteca Module for Nizam Institute of Medical Séances Frontline Constructions Pvt. Ltd.May 1992 – August 1994 Designation: AutoCAD Programmer Was responsible for building construction designing using AutoCAD Education Post Diploma in Computer Applications State Board of Technical Education and Training (SBTET), A. P. Hyderabad in S 1996 Postgraduate Diploma in Computer Applications in 1993 Diploma in Civil Engineering from the State Board of Technical Education and Training (SBTET), A. P. Hyderabad in 1991