Sourabh Chugh

SOURABH CHUGH Contact- (w) e-mail:-Bilaspur Distt:Yamunanagar (Haryana) Pin code:135102 CAREER OBJECTIVE: To find stimulating & challenging role in any industry where i can use my excellent interpersonal management & leadership skills to make a positive contribution & confidently lead a team. CAREER PROFILE/SKILLS:          MS EXCEL MS WORD PROFESSIONAL DEMEANOUR CONFIDENCE POSITIVE THINKING MULTI TASKING STRENGTH PROBLEM SOLVING LEADERSHIP CUSTOMER SERVICE FOCUS PROFESSIONAL WORK EXPERIENCE: Organization: PARDHAN MANTRI KAUSHAL KENDER Tenure: Designation: (Paonta Sahib Himachal Pradesh) January 2018 - 2019 Hospitality Trainer Responsibilities:      To Give Training Classes & Demonstrating Proper Work Techniques & Practical Skills. Planning, Preparing & Delivering Lessons & Provide Personality Development Classes. To Arrange Jobs & Trainings For Students To Train Them As A Professional. Recommend Solutions For Performance Issues & Potential Area Of Training. To Provide Training Tools & Operations Manuals. Organization: HOTEL VIKRAM Tenure: Designation: (Four-Star Organization New Delhi) August 2014 – 2017 Front Office Executive Responsibilities:        Greet Clients & Set A Positive Atmosphere. Perform Processing Cash & Credit Card Payments. Operate All Aspects Front Office Computer System Including Software. To Maintain Front Office Log Book & Guest Request Log On A Daily Basis. Guest Check In Check Out Process. Handling Calls & Guest Complaints. Escorts Vips & Bill Settlements. Organization: KALA AMB RESORT Sirmour Himachal Pradesh December2012 – 2014 Front Office Assistant Tenure: Designation: Responsibilities:       Warm Wishes With Smiling To Guest. Taking Calls For Reservation & Guest Complaints. Customer Check In Check Out Process. Issuing Keys & Escorts Them. Maintaining Updated Information On Rooms Availability. Count Money In Cash Drawer At The Beginning & End Their Shifts. ACADEMIC EDUCATION: DEGREE/CERTIFICATION EXAMINING BODY: YEAR Bachelor Of Hotel Management (BHM&CT) Higher Secondary (CBSE) Kurukshetra University (Kuk) 2011 Central Board Of Secondary Education 2006 Secondary (CBSE) Central Board Of Secondary Education 2004 CERTIFICATION/ ADDITIONAL SKILLS: BASIC SURVIVE TECHNIQUES. (BST) 2018     Personal Survival Techniques. Fire Prevention &Fire Fighting. Elementary First Aid. Personal Safety & Social Responsibilities. SECURITY & SAFETY  Security Training For Sea Farers With Designated Security Duties. TRAININGS & WORKSHOPS:  Six Months Vocational Training In F&B Kitchen, Service & Front Office Hotel From Ramanashree Hotel Mysore Karnataka. year - 2009  Three Months Industrial Training In F&B Kitchen From Shivalik View Hotel Chandigarh. Year – 2011 PERSONAL INFORMATION: Father’s Name Date of Birth Passport No. Nationality : : : : SH. RAMESH CHUGH 06/10/1987 J- Indian REFERENCE: Reference will be furnished on demand.