Soumik Mazumdar

The Global Administrator is the highest level of administrative role in Microsoft Teams and is typically responsible for managing the entire Microsoft 365 environment.

Key Responsibilities:

Manage Teams settings: Configure Teams settings across the organization.

User management: Add, remove, or modify users and assign roles (e.g., team owners, members).

Licensing: Assign Microsoft 365 licenses, including those for Teams.

Access control: Control access to Teams and other apps, ensuring compliance with organizational policies.

Service health monitoring: Monitor and troubleshoot service health issues related to Teams.

Configure security and compliance policies: Implement data retention, eDiscovery, and other compliance measures in Teams.

Teams Administrator

The Teams Administrator manages the Teams-specific features and settings within the organization.

Key Responsibilities:

Team creation and management: Create, delete, and manage Teams for different departments, projects, or groups.

Teams policies: Set and configure Teams-specific policies (e.g., messaging policies, meeting policies, app setup policies).

Teams settings configuration: Customize settings for channel creation, notifications, and member permissions.

Troubleshooting and support: Assist in resolving technical issues with Teams apps and services.

Monitoring usage: Track Teams usage, monitor call quality, and manage reports on Teams activity.