Souleymane Ba

Dear Hiring Manager,

In today's customer service oriented society, timely, friendly, proactive service is sought to enhance future business growth. Customer loyalty is always impacted when you employ the right service professional to represent you when assisting your valued customers.

My short experience in freelancing and teaching has taught me how to meet and exceed each customer's expectations with service that sells. I have assisted all types of customers in all types of settings. I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company.

Positioning a company for better exposure and greater marketability is a task that I have performed with success many times. I am an excellent team player who achieves ongoing success with her teams by building morale, maintaining teams' self-confidence, and training them to build the sale by improving their people skills.

In my career as a translator and editor, I have developed keys skills such as listening, helpfulness and more importantly team player just as I acquired patience and responsiveness in the customer service roles I took. On top of that, apart from English, I am fluent both in French and Spanish. It is because I believe that my skills match your opening’s requirements that I am applying.

It would be a pleasure to interview with you and I look forward to hearing from you soon.

Very sincerely,

Souleymane Ba