Souhil Ouchen

OUCHEN Souhil, 37yo Married, Driving License B Telephone: - E-mail:- – IT consultant – – Systems - Networks - Office – COMPUTER SKILLS Systems Microsoft Servers and Workstations: Deployment, troubleshooting, maintenance and administration (Active Directory, GPO, DNS, DHCP, IIS ...). Linux: introduced to Debian (network configuration, user management, ...). Tools Office, Exchange, backup utilities (Backup Exec, Arcserv, ...) of images and deployments (Acronis, Ghost ...), remote control (VNC, TeamViewer ...), SQL database. Networks Design, deployment and maintenance of wired or non-wired, copper or fiber optic networks, routing, firewall security, setting up FTP, Web Server (IIS), remote access (VPN, ...). Assistance Office-type office automation tools, general and technical use of the computer tool, hotline and training (in-service or in modules), various advice on social engineering. Redaction Creation of training materials (courses, practical exercises, knowledge check), technical documentation or procedures for novice users, various forms. Web Design, creation of various sites, uploading, and referencing. Management of interconnection with social, professional and public networks. Web-Services. Programming Batch scripts; Language C, C++ ; HMTL ; CSS ; PHP. FORMATION 2008 European Master at the IEF2I Institute under a professionalization contract with ATOMICRO. 2006 - 2008 Professional Qualification Certificate, Company Network Administrator, within of the European Training Institute in Computer Engineering (IEF2I), with ATOMICRO. - BTS IT management option Administrator of Local Business Networks in qualification contract at EFFICOM Paris, with LEGO France. June 2003 Obtaining the STL series Baccalaureate (Science of Laboratory Technologies) with honors. PROFESSIONAL EXPERIENCE March 2019 Website Manager/Designer Multiple websites related tasks in a wide range, including: - Conception - Creations - Developments - Integrations - User Interface Design (UI) - User Experience Design (UX) - Webmarketing automation (e-mailing, social network, Community management). August 2017 March 2019 CTO Consultant SI Freelance / Formateur Technique et Bureautique. Sur le secteur Paris / région Parisienne : Conception et maintenance de site web. Formations à l’outil informatique. Divers opération de migration et autres maintenance ponctuelles. June 2013 July 2015 IT consultant On behalf of ALTRAN Technologies, on assignment within RENAULT SAS (Plessis-Robinson Dept. 92), attached to the IT department of the sales department. Responsible for supporting the portal dedicated to business networks; N1 & N2 user support on authentication device (USB Token); Coordination of the maintenance and integration of web applications: processing of exchanges of technical information and assistance between the various players, technical acceptance. Various corrective tasks of the SI DMS. May 2012 June 2013 Office, Systems and Networks Trainer / Freelance in IT Services In the Paris sector / Paris region: Training in computer tools and technologies: Individual and professional education, individual or group; Creation of practical work and assessment of prior learning; Writing of various supports and practical sheets. Participation in various projects: Consulting in social engineering and IT security; Website design / Creations / SEO; Management of professional and public social networking tools. Infographic creations: Custom graphics, Posters, Logos, Website design and ergonomics. Participation in various works: Design / Production / Maintenance of computer networks. Avril 2010 Février 2012 Local Support Analyst On behalf of the American group, JOHNSON CONTROLS (Colombes - Dept. 92). Local level 2 support, for the Ile de France region, in pairs (around 300 users per technician): Practice and optimization of procedures on deployments, deliveries, renewals, support and diagnosis of workstation breakdowns. Management of agency moves: Project manager and field agent for the IT and telephony part: Verification of wiring and telephone installation work; study and installation of active equipment; development of alternative installations to overcome delivery times; network start-up and validation of its proper functioning with international administrators; drafting of a guide describing the procedures and procedures, including an information transmission form. Implementation of dashboards for the management and collaborative monitoring of projects. Assigned to a European team for the study and preparation of the migration from Windows XP to Seven: Compatibility study or other alternative solution, for the port of IT tools to the new environment; weekly conferences for project monitoring and development. January 2010 February 2010 Networks and Systems Administrator Within CCI (Antony - Dept. 92). Responsible for the overall management of the park. Help desk. Tape backups. Material renewal: orders, estimate studies and price negotiations with suppliers. Installation, configuration and deployment of new workstations. Computer tool repairs: Label printers, barcode scanner, computer stations. Management of the IT maintenance of a remote entity, subcontracted by a service provider: Verification of the tasks in progress and their smooth running, weekly validation of the work carried out, control visit and briefing and debriefing with the various operators. May 2009 June 2009 Networks and Systems Administrator On behalf of MAIA Solutions (Palaiseau - Dept. 91): Management of computer parks for various customers: Help desk, hotline and remote control. BlackBerry server management and backup robots. VIP user assistance for our client OC&C Strategy (Paris VIIIe). Graphic design work: Logos for client website. January 2008 February 2009 Networks and Systems Administrator Tutoring of trainees and new technicians for ATOMICRO (Paris, 17th century): Gradual delegation of tasks and files, various training courses. Writing quotes and invoices. Marketing studies. Diplomatic management and customer disputes. Management of hardware and software inventories, development and updating of the information base. General maintenance of different sites such as architectural firms, or educational establishment (up to 150 workstations and 650 users) and always performing the tasks relating to the previous experience. Management of site relocations: organization of preparations, planning, site control of future sites. Management of change of host: studies of customer needs, service provider offers, explanations of proposals, transfer management. Website launch. Professional Maintenance Technician January 2006 Decembre 2007 Services, upkeep and maintenance of all computer equipment, on behalf of ATOMICRO (Paris, 17th century): Autonomous management of private and professional customers. Audit, advice and training. Assemblies, installation and maintenance of client and server stations. Management of outsourced backups and disk rotation. Deployment of network printing systems. User creation, rights management. Creation of Batch scripts. Hotline for customers with maintenance contracts. Help desk. Home repairs, support for equipment in the workshop. Installation of ADSL lines: Administrative formalities, home installation, training and advice. Renovation of workstations: Document backups, reinstallation of the operating system, replacement of defective components, installation of basic utilities. IT Assistant Novembre 2003 Unique local support for LEGO France (Paris VIIIe) and park manager, in collaboration with the July 2005 Danish team at the main headquarters; providing hotline, help desk, training and maintenance for a fleet of 50 machines, 50% of which are remote stations. Integration of an ERP (developed with SAP) after having been trained in Denmark: Training of sales representatives, error monitoring, resolution of minor incidents. Diagnosis and troubleshooting of fixed and mobile stations, replacement of components. Telephone management: installation, configuration and wiring of digital sets. Programming and configuration of the switchboard and the automatic answering machine. Management of material inventory. VARIOUS Languages Interests Sport French (native), English (fluent) Science and new technologies Capoeira