Soraya Jann Fatima Fay Abaton

SORAYA JANN FATIMA FAY N. ABATON - |-| www.linkedin.com/in/sabaton OBJECTIVE: Detail-oriented and tech-savvy professional seeking a position as an Administrative or Virtual Assistant. Leveraging exceptional organizational abilities, strong communication skills, and proficiency in various administrative duties and virtual assistant tools to provide efficient administrative support to clients. SKILLS: • Communication: Excellent written and verbal communication skills. With extensive experience in creating and managing email correspondence. • Time Management: Proven ability to handle multiple tasks and meet deadlines. • Technical Proficiency: Proficient in Microsoft Office Suite, Google Workspace, certified in Lean Six Sigma and with basic knowledge of WordPress and Wix. Ability to perform internet data gathering, date compilation and data analysis. • Problem-solving: Ability to quickly understand and resolve issues. • Organization: Proven keen eye for detail with employee engagement experience facilitating company activities (e.g. teambuilding) and meetings or conferences (online or onsite). Effectively collaborates with company staff and external clients across all levels. EXPERIENCE: HR ADMINISTRATION OFFICER 2 (iDEVELOP ADMINISTRATOR) INTERNATIONAL COMMITTEE OF THE RED CROSS | Makati, Philippines • • • • • • • • Manage the unit’s data by creating and maintaining spreadsheets, documents, and presentations using Microsoft Office Suite and Google Suite. Assisting, organizing, and coordinating virtual meetings and events. Evaluation of documents to check compliance with the policies. Communicate effectively with clients to understand their needs and ensure timely delivery of tasks. Conducts internet research for verifying and comparing data provided by employees. Evaluation, approval, and coding of invoice payments and reimbursement. Reviewing and correcting financial data and documents for erroneous accounting entries. Created process improvement, policies, and procedures for the unit TALENT DEVELOPMENT OFFICER EXPRESSIONS STATIONERY SHOP INC. | Makati, Philippines • • • • • • 10/2020 - Current 02/2019 - 10/2020 Facilitate and create learning and development programs as well as handle all talent development administrative tasks (calendar management, training materials, etc) Supported office operations by answering phone calls, responding to emails, and managing correspondence for employees and outsourcing companies. Scheduling and facilitating meetings, conferences, and employee engagement activities. Prepare, review, and modify documents, reports, and presentations for executives. Maintaining and ensuring office filing systems and documents were organized, correct, and complete. Supervised subordinate staff in carrying out daily duties and activities. LEARNING AND DEVELOPMENT OFFICER SHAKEY'S PIZZA ASIA VENTURES INC. - Paranaque, Philippines • • • • • Facilitate technical and soft skill training for management trainees. Act as the class manager for employees under the Manager’s Development Program (MDP) Coordination with subject matter experts Administrative tasks of all learning and development-related activities Exposed on the back and front of the house restaurant operations as well as research & development. TRAINING SUPERVISOR SUPER SHOPPING MARKET INC. - Pasay, Philippines • • • • • • 06/2018 - 02/2019 09/2016 – 04/2018 Creates and facilitates training and development programs as well as employee engagement activities Handles all training & development administrative tasks (calendar management, training materials, etc) Sourcing and collaboration with external training providers Provides customer service and operations support in different branches as cashier and on-floor supervisor during peak season Prepare, review, and modify documents, reports, and presentations for executives. Supervised subordinate staff in carrying out daily duties and activities CUSTOMER SERVICE ASSOCIATE 01/2015 - 01/2016 BANK OF THE PHILIPPINE ISLAND | Paranaque, Philippines • Handles deposit and withdrawal transactions, bill payments and client inquiries. EDUCATION BACHELOR OF SCIENCE IN PSYCHOLOGY – Ateneo De Zamboanga University -) CERTIFICATIONS • • • • • • • Certified Learning and Development Professional (CLDP) Registered Psychometrician (RPm) Certified Lean Six Sigma Yellow Belt (CLSSYB) Certified Human Resource Associate (CHRA) Xero Advisor & Payroll QuickBooks Online & Payroll Teaching English as a Foreign Language (TEFL) Certified