Sophline Manga Mchalongo

CURRICULUM VITAE PERSONAL DETAILS Name : Sophline Manga Mchalongo Date of Birth:11th Nov 1985 Gender :      Female Marital Status :Single Nationality :Kenyan Tel: - Height :5`8ft Weight :70 kgs Pass port no:BK405995 Date of Issue:03 Oct 2022 Expiry Date:02 Oct 2032 Languages :English & Swahili Email- OBJECTIVE  To pursue a challenging and career-oriented position in the field of tourism and hospitality, customer service, business administration, business management and sales which offers immense opportunities based on skills, professional expertise, target achievements and cope to the challenges through dedication and commitment. EDUCATION BACKGROUND Oct 2011- March 2012 Kenya Institute of Management Diploma in Business Management Financial and cost accounting 1 Management information System Organization behavior Economics Business Statistics Business Law April – Sept 2011Kenya Institute of Management Certificate Course in Management Principle of Management Principle of Accounting Business communication ad Office Management Introduction to Law Principle of purchasing Principle of Marketing Business English Business Mathematics Book keeping & accounts May – July 2011Camara Computer Training Center Certificate in Computer packages Nov 2007 – Feb 2008 Paragon Hospitality Training Programs Certificate in Food & Beverage service - Canon Kituri Secondary School Kenya Certificate of Secondary Education -Taita Academy Kenya Certificate of Secondary WORKING EXPERIENCE Dec 2023- to date: Landmark design Ltd. Position: Administrative Officer. Updating company’s data. Payment of salary to all staff. Distribution of tools and equipment in every site. Following up with staff in all sites to make sure the work allocated to the staff is accomplished. Preparing weekly balance sheets Filling of important documents in order Ensuring discipline is maintained by staff. Oct 2022 - Jan 2023 Global Sports Event Qatar. (ACCOR) Position: linen attendant and room attendant. Duties Organizing equipment for a smooth operation and time saving Ensuring rooms are prepared as per hotel standards Delivering guest needs on time and according to their request Ensuring guest stay comfortable with company stay Passing information to the next shift for efficient work and Organizing equipment for a smooth operation and time saving Ensuring rooms are prepared as per hotel standards Delivering guest needs on time and according to their request Oct 2013 – 2018 NovFleming Europe Kenya Position: Sales Executive Duties Sales of conferences to clients Good customer care services Assisting clients with registration of the conferences Pitching to clients Sending emails to the clients Organizing with the clients for call backs so as to convince them on attending the conferences Sales of webinars conferences and training Jan 2011- Nov 2012Holy Tree Academy Position: Administrative Management Duties Organizing my work environment and ensuring all the files and records have been well arranged for a smooth operation Following up with student records and fee payment Ensuring the staff have received their cheques accordingly Attending school meetings Organizing parents meeting to the betterment of students academic improvements Ensuring the students get quality study from the teachers Solving problems escalating to proper solutions Ensuring strict punctuality and high discipline in the school July 2008- April 2009City Seasons Group of Hotels Dubai Position: Room Attendant Duties Organizing equipment for a smooth operation and time saving Ensuring rooms are prepared as per hotel standards Delivering guest needs on time and according to their request Ensuring guest stay comfortable with company stay Passing information to the next shift for efficient work.  INTEREST Getting information from internet in spare time Watching movies Playing basket ball    REFEREES City Seasons Hotel Dubai Mario Scotto General Manager Tel - Email:- Holy Tree Academy Beatrice Ndelele Director P.O Box- Mombasa Email :- Fleming Europe Killian Mabena Managing Director P.O Box- Nairobi Tel- - Slovakia Email:-