Sophia Simon

SOPHIA SIMON-| - | Lagos, Nigeria www.linkedin.com/in/simon-sophia SUMMARY ● Dedicated and detail-oriented Virtual Assistant with experience in providing seamless administrative and executive support to clients. ● Skilled in email management, calendar coordination, and client communication, with a proven ability to enhance productivity and streamline operations. ● Proficient in Google Workspace, research, and time management. EDUCATION University of Uyo BSc, Chemistry September 2018 - September 2023 WORK EXPERIENCE Virtual Assistant Intern ALX Virtual Assistant Program - Remote July 2024 – November 2024 ● Conducted research for 10+ client projects, delivering summaries and reports with 95% accuracy and within deadlines. ● Assisted in maintaining records for 10+ clients, improving document retrieval times by 25% through streamlined organization. ● Gained hands-on experience in client management systems, improving task completion efficiency by 20% through effective use of project management tools. Virtual Assistant Intern Present Africa Freelancer Bootcamp - Remote December 2024 – ● Managed over 100 executive email communications and 50+ scheduled appointments monthly, ensuring smooth workflows and timely follow-ups. ● Conducted research for 5+ projects, delivering detailed reports and summaries within deadlines, enhancing decision-making for clients. ● Organized and maintained digital files and documents for 3 clients, streamlining access and retrieval processes, reducing search time by 30%. ● Assisted in coordinating 5+ virtual meetings and client calls, ensuring all logistics were handled efficiently. CERTIFICATIONS ● Certified Virtual Assistant – ALX Virtual Assistant Program (Graduated November 2024) SKILLS ● ● Technical Skills: Google Workspace, Microsoft Office Suite, Slack, Zoom, Trello, Asana, CRM Systems, Research Tools and Data Entry Soft Skills: Time Management, Communication (Written & Verbal), Organization & Multitasking, Attention to Detail, Problem-Solving, Customer Service and Adaptability PROJECTS AND ACHIEVEMENTS ● Tech Conference Planning & Team Collaboration: Managed a mock conference, handling logistics, scheduling, and task delegation, resulting in a 20% improvement in team productivity. ● Product Launch Coordination: Led a product launch project, optimizing budget and task execution, successfully delivering the project on time. ● Personal Branding: Designed a professional brand identity, including a logo and personal website, enhancing online presence and engagement in the digital space.