Sophia Hilario

SOPHIA HILARIO DATA ENTRY AND ADMINISTRATIVE ASSIST ANT WORK HISTORY JUNIOR ASSOCIATE BDO - Roxas Cruz Tagle and Co. | Mar 2020 - Present • Handling withholding tax computations every end of the month. • Recording transactions and posting them on their respective books. •Contributes to team effort by accomplishing related results as needed. PERSONAL PROFILE CUSTOMER SERVICE REPRESENTATIVE Quantrics, Inc. | Apr 2019 - Jul 2019 Looking to fulfill the role of virtual assistant to provide remote administrative support to professionals around the globe. SPECIALIZATION • Data Entry Specialist • Social Media Management and Marketing • Content Creation and Marketing • SEO and Lead Generation • Email Marketing • Handled 30+ customer interaction per day, giving detailed, personalized, friendly, and polite service to ensure customer retention and satisfaction • Memorized all company products and services to be able to answer customer questions quickly and efficiently and make upsells •Assisted customers through basic troubleshooting and setup processes while maintaining a positive, empathetic and professional attitude ACCOUNTING INTERN Marison's Home Cuisine, Inc. | Oct 2018 - Feb 2019 • Performed monthly and year-end reconciliations • Reviewed, prepared and issued bills and invoices for clients and vendors • Managed and organized accounts payable and account receivable files SALES ASSISTANT CONTACT INFO: Mobile: - Email:-Website: https://hilariomariasophia.wixsite.com/inboxgemini Office Address: 23 Antique St. Bankers Vill. 3 Phase 1, Antipolo City, Rizal, Philippines, 1870. SKILLS AND ABILITIES •Communication: Zoom, Skype, GoWebinar • SMM Apps: Hootsuite • File Management: Google Apps, Dropbox • Simple Web Design: Wixsite, Wordpress Shirt.ly | Oct 2016 - Oct 2018 • Interacted with customers through online chats using Facebook Pages • Recommended products by analyzing customer needs • Focused on quality work and documentation LIBRARY ASSISTANT PAREF Rosehill School, Inc. | Nov 2016 - Sept 2017 • Checked in all new books and developed a monthly list of the newest book additions • Assisted students in finding research material needed for school projects • Maintained communication with teachers and administrators in terms of updating them on any library issues or needs ACADEMIC HISTORY OUR LADY OF FATIMA UNIVERSITY - ANTIPOLO CAMPUS BS Accounting Technology- •Vice President for Internal Communications of the OLFUAC - Junior Philippines Institute of Accountants (JPIA) • Member of the English Society UNIVERSITY OF ASIA & THE PACIFIC BS Business Administration Major in Management |- • Member of the Enterprise Management Association • Soprano Singer in the UA&P Chorale • Varsity Player of the UA&P Powerlifting Varsity