Sophia Egwu

Sophia Egwu

$6/hr
Virtual assistance, customer service,cold calling, social media management
Reply rate:
-
Availability:
Hourly ($/hour)
Location:
Porthacourt, Rivers, Nigeria
Experience:
3 years
EGWU SOPHIA Nigeria | 3 salvation avenue,lekki phase1,Lagos,Nigeria | - sophiaodaiche@gmail. Com www.linkedin.com/in/sophiaegwu SUMMARY ● Energetic self-starter with experience in Social Media page Management. ● Excels in content creation, great at converting leads to ; especially skilled with handling challenging customers. ● Completed a Bachelor's degree in computer education. EDUCATION ● Benson Idahosa University – Benin City, Nigeria B.Sc.Ed (Computer Science) ● Federal College of Education (Technical)- Asaba,Nigeria N.C.E (comp/biology) ● Baptist Girls’ Model High School11- Agbor,Nigeria S.S.C.E(NECO) ● Ebologwu Grammar School,Utagba-uno,Nigeria J.S.C.E ● Ndueze Primary School-utagba_uno,Nigeria (Primary School Leaving Certificate) Feb 2010 - Sept 2013 Jan 2006- Nov 2009 Sept 2001- June 2004 Sept 1999-June 2001 Sept 1992- june 1998 WORK EXPERIENCE Teaching Down Of Life Academy- port harcourt, Nigeria Sept 2015-June2017 Groomed and helped 10+ grade 3 pupils learn how to read and write. ● Prepared pupils for an inter house sports competition and we took the 2nd position. Teaching Intern Ebologu Grammar School – Kwale, Nigeria Nov 2009- Dec 2010 ● Designed and produced engaging learning materials for 70+ students in line with the school curriculum. ● Created the forum to prepare students for quiz competitions and won awards for the school . Technical Operator April 2008 - Nov 2009 MTN – Asaba, Nigeria ● Resolved 50+ Customer complaints each day. ● Registered 70+ new sim cards and retrieved 50+ lost sim cards each day. Clerical Officer Jan 2018 - March 2018 Ministry of Health – Asaba, Nigeria ● Skillfully managed administrative responsibilities for the welfare of 30 staff including: maintenance issues, incident reports, room transfers, handling of confidential information and conflict resolution. Received outstanding feedback ratings. VOLUNTEER ACTIVITIES Customer service Manager- Gliss Hub,Nigeria 2015 - Present ● Grow the number of followers from 0-5000,make sales,and resolve customer complaints on social media. ● Manage inbox and email for the C.E.O Gliss Hub Social Media Manager- Digital Witch IT Support,Nigeria Feb 2022-Present ● Generate content ● Update page info and resolve customer issues NYSC,Elelewon, Nigeria March 2014- March 2015 ● Organized sensitization on peer pressure and sex eductaion ● Taught 40 pupils computer science and biology. Youth President, Church of God Mission ,Nigeria Sept 2013 - Feb 2014 ● Actively coordinating with a team of 7 executives to evangelize,follow-up and drive the numerical growth of the church. ● Organized Bible study and quiz sections to deepen our knowledge of the Bible. Peer Educator (UNESCO)-Agbor,Nigeria- SKILLS ● DataAnalysis, and management, INTERESTS ● Working With The computer Conservation LANGUAGES ● Igbo - Native Inbox ● Travel email Planning booking ● Project management ● Teaching ● English - Expert ● Spanish - Beginner cCostumer relations ● French - Beginner ● Regional Development
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