Sophia Chidinma Ubani

I am a dedicated remote professional with hands-on experience working as a Data Entry Specialist for a U.S.-based insurance company. In this role, I consistently maintain accuracy, confidentiality, and speed while managing customer records, processing insurance documents, and supporting internal teams with organized data workflows.

I also bring strong customer relationship and customer retention skills, developed through frequent client interactions, problem-solving, and ensuring customer satisfaction. I am able to communicate clearly, build trust quickly, and handle inquiries with patience and professionalism.

In addition, I have practical knowledge of graphic design, which allows me to support basic branding, social media content, and simple visual presentations when needed.

My organizational skills, attention to detail, and ability to multitask enable me to manage tasks efficiently and meet deadlines in fast-paced environments. I am reliable, adaptable, and committed to delivering high-quality work consistently.