Sophia Charimae Ventura

Sophia Charimae R. Ventura About Me Sophia, 25 As a dedicated freelancer with over eight years of diverse experience, I bring enthusiasm, motivation, and a strong sense of responsibility to every project. I excel in both independent and collaborative environments, consistently meeting deadlines and adapting to challenging circumstances. My background as a furmom to a Shih Poo reflects my commitment and ability to manage responsibilities with care and diligence. Insert Photo Customer Service expert in using FreshChat, FreshDesk, Zendesk, Outlook, GMail Admin Tasks scheduling Outlook and Google calendar, Managing emails, dealing with inquiries Graphic Designing using Canva and Google Drawing, some knowledge in Photoshop Organization Tools Trello, Asana, and Slack Phone Tools 3cx, Batch Dialer, Xencall, Mojo, JustCall, Viber and CallTools Skills & Expertise Lead Generation - Popstream, BatchLeads, BatchSkipTracing Order Processing - Etsy, Shopify, OrderDesk, ShipStation and Amazon Google, Microsoft and Zoom Platforms Social media moderation Client Relationship and Communication Skills Skills & Expertise PORTFOLIO SAMPLES Email and Chat Management Tools Phone Tools Lead Generation and SkipTracing Tools Communication Tools E-Commerce Platforms Organizational Tools Customer Service Graphic Design SAMPLE OF MY WORKS Calendar Management Email Management File Management Minutes of the Meeting Graphic Design Content Writing Standard Operating Procedure Lead Generation Customer Feedback Billing Specialist BatchService LLC October 2020-Present Customer Service Representative Shopping Unique May 2020-January 2022 Career Highlights Cold Caller / Sales Agent Floridas Virucide Solutions May 2020 – Dec. 2020 Logistic Dispatcher Freight Plus Logistics Feb 2020-July 2020 Customer Service Representative DRBIGS Business Solutions June 2017 – March 2020 Recent Trainings File Management Email Management Calendar Management Email Etiquette and Correspondence Minutes of Meetings Go High Level - CRM Graphic Designing Infographic Video Editing Content Writing Ezacc VIRTUAL BOOKKEEPING MasterClass - E-Commerce Training (Shopify) Confluence Training and Assessment Dropshipping | Ecommerce Training Lead Generation Training Thank you!