SONYA DHILLON
New York, NY 10036 | - |-| WWW: https://www.linkedin.com/in/sonyakdhillon/
Summary
Leader in global logistics and trade compliance with over 15 years in the fashion industry.
Expertise in managing complex supply chains, ensuring regulatory compliance, and
overseeing luxury product operations. Proven track record in process improvement, risk
mitigation, and team leadership, resulting in enhanced productivity and efficiency. Strong
background in strategic planning and operational management, with a focus on delivering
exceptional customer service and fostering collaboration.
Skills
ERP systems (SAP, RLM, Blue Cherry,
Full Circle, Exenta, Business Central,
AIMS360, ERPAG)
PLM software (Revo, Backbone)
WMS and TMS solutions
Data visualization (Tableau, Scribe)
E-commerce platforms (Magento,
Shopify)
Project management software
(Monday.com, Asana, Basecamp,
ClickUp)
Experience
Principal Consultant
Nov 2022 to Current
SIDLON, LLC － New York, NY
Advise fashion, beauty, CPG, and lifestyle brands on optimizing end-to-end operations across
supply chain, production, product development, and fulfillment.
Design and implement sourcing, procurement, inventory, and logistics strategies for
global distribution networks, including Amazon FBA and retail channels.
Oversee FOB to CMT workflows for ready-to-wear, managing vendor selection,
contract negotiations, production timelines and ex-factory tracking.
Streamline warehouse operations, quality control, and trade compliance, ensuring
alignment with international shipping regulations and retailer standards.
Align production and product development calendars to ensure timely launches from
concept to shelf.
Optimize ERP and Shopify platforms for purchasing, order processing and real-time
inventory accuracy.
Build dashboards and reporting tools to improve KPI tracking, visibility and
performance across departments.
Partner with finance and leadership teams to analyze COGS, manage budgets and
drive margin improvements.
Lead hiring, onboarding, and training of warehouse and operations staff; manage
facility and equipment routines to ensure daily operational efficiency.
Coordinate logistics for events, product transfers, and team travel; advise on
fulfillment optimization across e-commerce, wholesale and retail channels.
Mentor and lead teams, fostering a high-performance culture and resolving internal
conflicts to strengthen collaboration and cohesion.
Key Achievements:
Improved operational efficiency through workflow redesign, vendor accountability and
compliance systems.
Developed scalable policies and SOPs to ensure quality assurance and regulatory
alignment.
Negotiated favorable vendor contracts and strengthened global partnerships.
Drove cross-functional alignment with strategic goals and supported long-term growth
initiatives.
Client Engagements Include:
Tory Burch – Supply Chain
Malin + Goetz – Global Logistics and Componentry
Mark Cross – VP of Operations
The Renatural – Senior Director, Supply Chain & Product Operations
Senior Director, Global Logistics
Jan 2022 to Jul 2022
Stussy, Inc － Los Angeles, CA
Led the Logistics team, managing operations across US and European offices.
Enhanced ERP systems and implemented global trade compliance measures.
Coordinated with internal teams and external partners to optimize logistics and
ensure compliance.
Director, Global Logistics
Oct 2019 to Jan 2022
KITH － New York, NY
Built and scaled the Global Logistics and trade compliance functions within a
high-growth startup.
Managed all aspects of logistics, SOPs, and customs compliance for luxury fashion
products.
Directed ERP implementation and process improvements, achieving significant cost
savings and operational efficiency.
Coordinated global new store openings, as well as global pop-ups and events,
including scheduling temporary staff and managing shipments.
Senior Manager, Logistics & Trade Compliance
Aug 2015 to Jun 2019
Christian Dior Couture － New York, NY
Oversaw import and export logistics, ensuring compliance and efficiency for luxury
goods.
Implemented Lean Logistics, reducing lead times and driving significant savings.
Coordinated sample sales, including hiring and managing staff, ensuring that all days
were accounted for and operations ran smoothly.
Senior Manager, Global Logistics
Dec 2013 to Apr 2015
Eddie Borgo － New York, NY
Assembled and led a high-performing logistics team for luxury jewelry operations.
Handled all logistics, compliance, and operational duties, including 3PL
implementation and ERP system management.
Supervisor, Logistics
Nov 2012 to Nov 2013
Giorgio Armani － New York, NY
Coordinated logistics and distribution for retail and wholesale operations.
Managed third-party warehouse activities and resolved logistical issues.
Analyst/Coordinator, Logistics & Wholesale
Jul 2010 to Nov 2012
Fendi North America － New York, NY
Developed trade compliance controls, leading to significant cost savings.
Monitored key performance indicators to improve warehouse operations.
Assisted with coordinating sample sale and event product transfers.
Operations & Brand Ambassador
Aug 2008 to Jul 2010
Chan Luu, Inc － New York, NY
Managed product presentations and orders, contributing to sales growth and brand
development.
Coordinated trunk shows at Henri Bendel.
Trained temporary or new staff on product knowledge and processes.
Ran wholesale trade shows, including setting up and managing event booth with
product transfers and order processing.
Education and Training
Bachelor of Science, International Trade & Marketing
2009
FASHION INSTITUTE OF TECHNOLOGY – SUNY － New York, NY
Associate of Applied Science, Business Management Technology
UNIVERSITY OF TOLEDO － Toledo, OH
2007
Associate of Applied Science, Marketing & Sales Technology
UNIVERSITY OF TOLEDO － Toledo, OH
2007
Certifications
Foundations of Project Management
Six Sigma Yellow Belt
Lean Six Sigma White Belt Certification
US Customs Broker Certification (In Progress)
Languages
Punjabi:
Hindi:
Native/ Bilingual
Native/ Bilingual
References
References available upon request.
