C H U K W U K E LU E S O N I A M U N A C H I
Federal polytechnic Nasarawa--
SKILLS
Customer Relations
Public Speaking
Excellent communication
Troubleshooting and problem
resolution
OBJECTIVE
Dedicated to helping authors, companies and individuals attern wellwritten piece. Committed to detailed and timely project execution.
Increasing customer retention and providing maximum customer
satisfaction.
E D U C AT I O N
Chukwuemeka odumegwu ojukwu University
2015
B.A English language
Second class upper division(2.1)
Time management
Patient and active listening
Ms office
Proofreading
Error correction
REFERENCE
Available on Request . - ""
LANGUAGES
EXPERIENCE
Fluent in the English language
Nasarawa federal polytechnic
April 2020 - January 2022
Proofreader/editor
Fluent in the Igbo language
Reviewed corrected works to verify corrections and look for additional
errors.
Corrected or recorded omissions, errors, or inconsistencies found.
Evaluated and edited work for consistency in style, voice and word usage.
Performed quality assurance on work of others and handled sensitive and
confidential documents.
Corrected grammatical, spelling and typographical errors and called out
inconsistent content and format.
Henzel communication service LTD
Nov 2018 - March 2020
Virtual Assistant
Troubleshot problems with office equipment and software
to help staff stay productive and on-task.
Proofread business documents to check spelling, grammar
and compliance with office policies.
Documented payments and expenses to keep financial
records current.
Copied and distributed printed material to meet office
needs.
Handled day-to-day needs and special projects with good
multitasking and research skills.
MoreHealth pharmacy and Store
May 2017 - February 2020
Sales personnel
Selling of products
Guiding the customers in buying the goods they want.
Attending to customers' complaints.
Meeting and exceeding sales goals
Collection of bills.
Preparing weekly and monthly reports.
Serves existing customers by optimising current purchase plans.
Organizing sales.
Generating leads that help reach out to potential clients
Attending sales meetings.
Tiana Events
April 2017 - August 2018
Customer Service Representative
Trained new employees on sales and customer service techniques.
Reached out to customers via telephone to verify the outcome of
services rendered
Made service recommendations to customers on their needs and
preferences.
Recorded details of services rendered.
Made sure customers' orders were delivered at a stipulated time
C.JET Property Agency LTD
February 2015 - March 2017
Virtual Assistant
Ensured payroll accuracy by tracking time, calculating extras and
updating forms.
Received and directed incoming calls to appropriate personnel.
Ordered office supplies to meet functional needs.
Searched multiple sources to locate desired information.
Scheduled, confirmed and rearranged internal meetings.
Proofread business documents to check spelling, grammar and
compliance with office policies.
Adapted to business' administrative needs to facilitate productive
workflow.
Maintained an efficient office environment by routing incoming and
outgoing mails.
