Sonia Gherman

GHERMAN SONIA Graphic designer and Web Developer - Blue Parts Graphic Studio Age 30 from Cluj Napoca, not married Contact details Email:- Tel:- Address: Alexandru Vlahuta nr 7, ap 59 Professional experience Experience by IT Software : 2 years and 5 months departments Au pair / Babysitter / Cleaning: 1 year and 3 months Client Service / Call Center: 2 months Research & development : 3 years and 2 months Tourism / Hotel staff: 5 months Pharmaceutical: 7 months Jul 2015 - present Graphic designer and Web Developer - Blue Parts Graphic Studio 2 years and 6 months Alba Iulia | IT Software | IT / Telecom I assisted in the development of web pages, creating quality websites that are user friendly, effective and appealing. Participated in planning, documentation, execution, testing, and launch of projects. I have a comprehensive knowledge of HTML, CSS and HTML5. Among my other duties I produced, modified and maintained websites. I implemented successfully Search Engine Optimisation. I tested websites and identified bugs and technical problems. I explaining the costs and benefits of a proposed website to customers and end users. Acquired skills and knowledge: HTML, Adobe Indesign, CSS, Graphic design, flyers, print design, Photoshop, brochures, Attention to details, web design, illustrator, SEO On-page / Off-Page Oct 2014 - present Volunteer - Oncology Institute "Ion Chiricuta" 3 years and 3 months Cluj-Napoca | Research & development | Medicine / Health Perform routine tasks in a research environment. Assist staff in laboratory or fieldwork. Dispense supplies to laboratories, clean glassware, maintain inventory, perform assays, set up and conduct experiences. Relevant coursework as well as knowledge of lab equipment and procedures may be required. Jan 2015 - Jul 2015 Data entry - Terapia Ranbaxy Cluj-Napoca 7 months Cluj-Napoca | Pharmaceutical | Pharma My job duty was to check source documents for accuracy, verify data and correct data where necessary, obtain further information for incomplete documents, update data and delete unnecessary files, combine and rearrange data from source documents where required, enter data from source documents into prescribed computer database, files and forms, transcribe information into required electronic format, scan documents into document management systems or databases check completed work for accuracy, store completed documents in designated locations, maintain logbooks or records of activities and tasks, respond to requests for information and access relevant files print information when required, comply with data integrity and security policies. Acquired skills and knowledge: Microsoft Office, data analysis, Argus, Attention to details, Social skills : communication and networking skills ; Adaptability ; Ability to work in a team; Ability to assimilate the information and update knowledge ; Experience; perseverance ; Punctuality . www.ejobs.ro- CV Gherman Sonia | Pag. 1/3 Aug 2014 - Oct 2014 Library Desk Assistant volunteer - August 2014 - October 2014 - Keats Community Centre, 3 months London, United Kingdom Cluj-Napoca | Client Service / Call Center | Services My main responsibilities involved lending and collecting books, periodicals, videotapes, and other materials at circulation desks; sort books, publications, and other items according to established procedure and return them to shelves, files, or other designated storage areas; answer routine inquiries, and refer patrons in need of professional assistance to librarians; perform clerical activities such as filing, typing, word processing, photocopying and mailing out material, and mail sorting; register new patrons and issue borrower identification cards that permit patrons to borrow books and other materials; send out notices and accept fine payments for lost or overdue books. Jul 2013 - Oct 2014 Au Pair - Daisy McAndrew, London, United kingdom 1 year and 4 months Cluj-Napoca | Au pair / Babysitter / Cleaning | Services Responsible for two children, a boy aged 6yrs and girl aged 8yrs. Duties included meal planning and preparation from breakfast through to dinner, taking to and from school and extra-curricular activities. Planning and supporting weekday excursions with the family including overnight stays as well as taking care of domestic duties. Supporting and caring for the children when unwell during periods of sickness. I also organised activities outside school whether in-house or out i.e. visits to library, museums, parks, swimming, baking, playing games etc. during school holidays. Assist the academic progress and development of the children by helping with homework and assignments. I have access to the family car as and when required. Jan 2013 - Jun 2013 Hotel Desk Receptionist - Pension Piccola Italia 6 months Cluj-Napoca | Tourism / Hotel staff | Tourism Undertook front of house duties, including meeting, greeting and attending to the needs of guests, to ensure a great customer service experience. Kept an accurate record by computer of all guests. Built a good rapport with all guests and resolve any issues quickly to maintain high quality customer service. Dealt with guest requests to ensure a comfortable and pleasant stay. Assisted in dealing with customer complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible. Responsible for accurate, efficient accounts, guest billing processes and posted all transactions to make sure that all bills are kept up to date and paid. Assisted in keeping the hotel reception area clean and tidy at all times. Carried out general office duties, including correspondence, emails, filing and switchboard, to ensure the smooth running of the reception area. Administered various methods of reservations (e.g. online, phone) to ensure that room bookings are made and recorded accurately. Had to ensure that all reservations and cancellations are processed efficiently. Had to efficiently deal with check in / out and know which rooms become and are becoming available and then to organise room preparation for new guests. Kept up to date with room prices and special offers to provide accurate information to guests. Reported any maintenance, breakage or cleanliness problems to the relevant manager. Handled the general petty cash system and float and front desk transactions in an accurate manner. Prepared the cash for bank delivery and ensured that all floats are accurate at the beginning and end f shift duty. Had to be aware of training as required (e.g. first aid, health and safety, customer service). Had to adhere to all fire safety test procedures and assist in the evacuation process in the event of fire. Had to undertake any other ad-hoc duties relevant to the post as and when required. Education 2010 - 2012 Master's degree - University of Agricultural Science and Veterinary Medicine Applied Biotechnology | Cluj Napoca 2006 - 2010 Bachelor's degree - University of Agricultural Science and Veterinary Medicine Food Biotechnology | Cluj Napoca Skills General skills o Great personable skills and interaction with people working alone or within a group o Self motivated and able to inspire www.ejobs.ro- CV Gherman Sonia | Pag. 2/3 people around especially when working with a team o Good organisation skills Skills from work experience Microsoft Office, data analysis, Argus, Attention to details, Social skills : communication and networking skills ; Adaptability ; Ability to work in a team; Ability to assimilate the information and update knowledge ; Experience; perseverance ; Punctuality ., HTML, Adobe Indesign, CSS, Graphic design, flyers, print design, Photoshop, brochures, web design, illustrator, SEO On-page / Off-Page Foreign languages English - Advanced, French - Medium Other info Hobbies Reading books, Meeting with friends, Motorcycles, Travel Driving license Categories A, B acquired on 10 Dec 2014 www.ejobs.ro- CV Gherman Sonia | Pag. 3/3