Sonia Aisuegbehien

Over the years, my management, administrative, and communication skills have developed a lot, and eventually, they helped me become better at any job I do. I am very punctual and hardworking and do not like to compromise when it comes to my work. 

As a virtual assistant I always keep my eyes welcome to new ideas. I believe that the professionalism that I have, added with my passion, will bring me a promising career. I have sound knowledge of the English language and grammar. There’s no possibility of finding any lousy feedback or reviews from my previous employment. I am very dedicated to my work and always try to complete every project with 100% satisfaction.

Some of my past work experience have included, but not limited, to the following highlights, I provided exceptional customer service delivery to facilitate 40+ sales per day, offered customer support training to 3 customer service intern for 3 month, created customer satisfaction survey utilizing Microsoft Excel increasing customer retention by 12% and on-boarding new customers by 16%, I I also proofread business documents to ensure 100% check spelling, grammar and compliance with office policies. Handled both international and domestic travelling using Travel Perk, reducing the expenses by 7%, and responded to phone calls, email, and customer queries swiftly, thereby improving the Service.

my specialty cut across the following:

1. Administrative assistant 

2. Customer service and support 

3. Copywriting

4. Photo and video editing 

5. Customer Relationship Management 

6. Blog and content writing 

7.File Organization and Management

8. Scheduling/Calendar Management, etc

9. Tasks Coordination and Management

10. Email and Contact Management

11. Social Media Marketing Services

12.Digital Marketing Services