Somadin Charles

Somadin Charles

$5/hr
Customer Support Specialist
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Age:
34 years old
Location:
Enugu City, Enugu State, Nigeria
Experience:
4 years
About

Results-driven Customer Success Manager with over 4 years of experience in enhancing customer satisfaction and retention through effective support strategies. Proven track record in achieving high response and resolution rates, with a focus on continuous improvement. Skilled in analyzing customer feedback, developing training programs, and tracking KPIs to drive efficiency. Committed to delivering exceptional service and fostering positive customer experiences in fast-paced environments.

Skills
Languages
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