Solomon Umoh

SOLOMON BASSEY UMOH Analytical and detail-driven Business Analyst with strong experience in process mapping, requirements gathering, stakeholder engagement, and service improvement within complex operational environments. Skilled in shaping process architectures, conducting structured stakeholder interviews, supporting the creation of robust business cases, and delivering clear, evidence-based recommendations. Experienced in managing the full requirements lifecycle, analysing “as-is” and “to-be” processes, facilitating workshops, and supporting technology selection that improves customer outcomes and operational efficiency. I collaborate confidently with cross-functional teams, project managers, technical specialists, and senior stakeholders to deliver measurable change. Committed to best practice in business analysis, continuous improvement, and user-centred service design — with a strong ability to turn complex information into clear, actionable solutions. TECHNICAL SKILLS • • • • Project Management & Collaboration: JIRA, Azure DevOps, Confluence Documentation & Analysis: BRD, PRD, UAT, RACI Matrix Process Mapping & Visualization: Microsoft Visio, Lucidchart Cloud & Collaboration Tools: Microsoft Windows Server, Google Suite, Microsoft Office Suite, Slack, Zoom, Team Viewer CORE COMPETENCIES • • • • • Requirements Elicitation & Stakeholder Interviews Communication & Stakeholder Management Data Analysis Process Improvement Business Process Mapping • • • • • Gap Analysis Workflow Optimization User Stories Business Requirements Document Functional Specifications • • • • • Change Management Customer Journey Mapping Business Strategy Agile Transformation Continuous Improvement PROFESSIONAL EXPERIENCE Business Analyst Amdari Inc. - UK August 2025 - Present • Conducted a comprehensive sales and profitability analysis using advanced Excel functions (VLOOKUP, INDEX-MATCH, Pivot Tables, and Conditional Formatting) to evaluate performance across products, regions, and time periods. • Developed a dynamic Excel dashboard that visualized KPIs such as revenue growth, return rates, and regional sales distribution, enabling management to identify underperforming areas and improve decision-making. • Performed data cleaning and validation to ensure accuracy and consistency across multiple datasets, improving reporting reliability by 30%. • Collaborate with stakeholders and cross-functional teams to translate complex business requirements into actionable deliverables using JIRA and Confluence, ensuring full alignment with organizational strategy. • Defined, monitored, and reported on Key Performance Indicators (KPIs) through Power BI and Excel dashboards, improving transparency and project accountability by 30%. • Developed comprehensive Business Requirement Documents (BRDs) and Functional Specification Documents (FSDs) to support endto-end solution design, reducing requirement ambiguity by 25%. • Compiled and managed user stories and acceptance criteria in JIRA, streamlining sprint planning and enhancing collaboration between product, QA, and development teams. • Conducted User Acceptance Testing (UAT) and coordinated with QA to ensure system functionality met business and performance expectations, increasing solution reliability by 20%. • Documented As-Is and To-Be process maps using Visio and Lucidchart, improving stakeholder understanding and supporting change management initiatives. Trainee Accountant (Remote) Charm Accountants, Birmingham, United Kingdom August 2025 – Present • Assist in the preparation of financial statements, management reports, and balance sheets, ensuring all documentation aligns with UK GAAP and client-specific requirements. Page 2 • • • • • • Support the tax preparation process, including income tax computations, VAT returns, and PAYE reconciliations, while ensuring full compliance with HMRC regulations. Conduct bank reconciliations, accounts payable and receivable monitoring, and general ledger adjustments, maintaining accuracy and timeliness in all financial records. Collaborate with senior accountants and auditors during internal and external audits, contributing to testing of financial controls and documentation of audit evidence. Prepare and review monthly and quarterly management accounts, analysing key variances and providing insights to improve financial decision-making. Maintain and update client records in Sage 50, QuickBooks, and Microsoft Excel, generating analytical reports and ensuring all financial data is securely stored and accessible. Assist in implementing internal control measures and risk assessment frameworks to strengthen accounting processes and safeguard company assets. Warehouse Operator TPS Rental System, Hexham, United Kingdom April 2024 – Present Oversee inventory control and stock management, ensuring accurate tracking, labelling, and documentation of all incoming and outgoing • materials. • Coordinate daily warehouse operations, including goods receipt, order fulfilment, and dispatch activities, to maintain smooth and efficient workflow. • Collaborate with team members and supervisors to streamline logistics processes, reducing order processing time and improving operational efficiency. • Utilise warehouse management systems (WMS) and Microsoft Excel to record inventory movements, generate stock reports, and identify discrepancies for timely resolution. • Apply strong problem-solving and organisational skills to address operational challenges, equipment issues, and unexpected shipment delays. • Maintain strict adherence to health, safety, and environmental regulations, contributing to a safe and compliant workplace. Accountant (Junior) Meldon Global Resources Ltd, Port Harcourt, Nigeria November 2022 – March 2024 • Supported the preparation of monthly, quarterly, and annual financial statements, ensuring compliance with accounting standards and internal reporting timelines. • Assisted in budgeting and forecasting processes, analysing expenditure trends and variances to support informed financial planning. • Conducted bank, vendor, and account reconciliations to verify transaction accuracy and maintain balanced ledgers. • Collaborated with senior accountants to ensure compliance with tax regulations and statutory requirements, including VAT and corporate tax filings. • Maintained accurate and well-organized financial records, enabling smooth audits and management reviews. • Processed accounts payable and receivable, verifying invoices and ensuring prompt payment cycles. EDUCATION Bachelor of Science in Accounting - Rivers State University of Science and Technology, Nigeria 06/2012 CERTIFICATION Business Analytics - 10Alytics Sage 50 Advanced Excel Training