ADAJI SOLOMON ADAMA
Block A, Flat 4, Hillview Estate, Gaduwa Abuja
Email:-Telephone:- or-
PROFILE
Outstanding banking and financial management professional with extensive experience
developing high net worth client relationships and referral networks. Deliver exceptional
results through branch business development, client management, and strategic
planning. Expertise in cultivating and maintaining key relationships. Leverage core
strengths and connections to develop new business, establish lasting banking and
financial relationships, and secure strategic alliances.
PROFESSIONAL EXPERIENCE
Federal University of Health Sciences (Otukpo- Benue State)
The Federal University of Health Sciences, Otukpo is a world class specialized University
that will train and produce high quality healthcare professionals that will contribute to the
development of the health sector in Nigeria, and the University will be equipped with
state-of-the-art equipment for research and teaching.
Assistant Registrar January 2022- Date
Core Functions:
• Support the Chief Administrative Officer of the University and is responsible to the
Vice-Chancellor for the day-to-day general administration of the University.
• Function as Lead fundraising and linkage officer to organize funds from donors and
maintain the University donor relationship
• Functions as assistant secretary to the governing council and academic boards and
all its committees
• Support the registry and record management to interprets and applies rules and
regulations of the university
• Provides leadership for the development of a highly effective and efficient
fundraising and donor database for the university
• Establish and actively maintain close links with donors or prospective donors to the
university
• Coordinate and respond to requests from donor organizations on possible
sponsorship and other technical matters,
• Explore and actively identify research funding opportunities with various donor
agencies.
• Manage the technical directorate, including functional management and capacity
building of staff in the department.
Unity Bank PLC
Unity Bank is a large financial services provider in Nigeria. It is one of the leading service
providers in the financial sector and is considered one of the new generations banks
having been in operation for over 16 years.
Branch Service Manager June 2015- January 2022
Core Functions:
• Supervise activities of the Account Officers to ensure timely and efficient service
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delivery to customers.
Monitor key success factors to ensure that the Branch’s performance meet and
surpass set target.
Monitor and analyze the macro environment to identify potential business
opportunities for the bank and value creation for customers.
Review, Agree and Co-ordinate Action Plans for marketing retail and credit
products.
Implement strategies for client solicitation and marketing customers in the
targeted industry segments.
Maintain good relationship with existing customers for prospective business
opportunities and formulate strategies to develop new markets and establish
relationships with new customers.
Achievement of established market goals/targets of assigned market group.
Maintain existing commercial relationships and identify/establish new ones.
Monitor loan accounts on a regular basis.
Identify corporate/commercial accounts needs/buyer values and proactively seek
to provide product/services to meet identified need as appropriate.
Supervise appraisal/review of corporate/consumer customer facility applications.
Manage credit portfolios of assigned market team.
Regularly review customer segment marketing strategies/goals and make
appropriate recommendations.
Monitor and evaluate performance of relationship managers.
Discuss credits requirements with clients and oversee the development of
appropriate financing packages to meet customers’ needs.
Consult with Legal department for advice on adequate credit securities and ensure
perfecting of such securities.
Submit periodic reports on the Account Officers to the Areal Manager and
recommend remedial actions to correct deviations from plan.
Provide the Areal Manager with information for setting and implementing the
Region’s Operational Objectives and Goals.
Make spot client calls with Account Officers to monitor marketing quality and to
market the bank’s services and discuss various proposals.
Prepare the annual budget of the branch for the approval of the Area.
Cash Officer January 2014- June 2015
Core Functions:
• Ensure effective and timely service delivery to customers at all customer service
units.
• Provide service support needs for tellers; ensure the teller cubicles are always
manned and functional.
• Ensure prompt TAT in line with service level agreement.
• Ensure timely preparation and rendition of reports to internal and external
parties as required from time to time.
• Acknowledge of MICR cheques issued on the system.
• Supervise the activities of all tellers.
• Prompt and accurate consummation of all transactions within the bank’s
approved turnaround time
• Administration of Cash and Vault.
• Ensure availability and workability of working tools for tellers
• Authorize all cash transactions above tellers’ limits
• Review teller’s payout limit, taking into cognizance the teller’s error rates
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Ensure that branch ATMs are always functional and that the ATMs do not run
out of cash
Ensure transaction vouchers are called over after the close of business daily
Maintain up-to-date cash tellers’ proofs and vault registers.
Ensure the branch maintains cash holdings within the approved COP limit.
Ensure zero fraud tolerance / error rates
Funds Transfer Officer (April 2012- January 2014)
Core Functions:
• Tracking, recording, reporting, and storing information related to transactions,
bank supplies, and customers, ensuring all information is accurate and complete.
• Maintaining and balancing cash drawers and reconciling discrepancies.
• Handling currency, transactions, and confidential information in a responsible
manner.
• Using software to track bank information and generate reports.
• Following all bank financial and security regulations and procedures.
• Ensuring customers' transactions (Manager's Cheques, NIP etc.) are processed
within approved service turnaround time
• Ensuring customers' instructions are properly reviewed before processing; ensure
all remittances for customers and regulatory agencies are handled within the
agreed timeframe; ensure daily and weekly balancing of internal funds transfer
accounts such as Manager's Cheques, Cash Advance, maintain proper records of
funds transfer transactions; ensure maintenance and effective utilization of
physical assets and resources (adding machines, workstations, stamps till boxes
etc.).
• Ensuring
excellent
interpersonal
relations
with
customers
and
addressing/resolving customer service issues.
• Ensuring operational efficiency within the branch in line with banking
regulations/regulatory requirement.
• Update, monitor and maintain proper accounting records and documentation of
the branch transactions prevent fraud and irregularities and safeguard assets of
the bank.
• Reviewing Incoming/Outgoing clearing cheques to ensure timely/proper booking
of same in conformity with Clearing/Bank’s procedure.
• Timely key verification/over-riding of daily transactions and ensuring
appropriateness of both transactions and postings above tellers’ limits.
• Ensure timely posting of customers’ funds transfer requests.
Customer Service Officer (January 2010- April 2012)
Core Functions:
• Promote bank products and services.
• Build customer relationships.
• Maintain and manage existing accounts.
• Capture new accounts.
• Respond to customer inquiries and resolve.
• Maintain customer database and update periodically.
• Assist customers in depositing and withdrawing cash.
• Refer complex issues to the management.
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Ensure best practices in rendering services to customers
Bank Teller Officer (November 2007 – January 2010)
Responsibilities:
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Map out competencies for job roles, matching required competencies with each
role to facilitate ease in recruitment
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Payment of cash withdrawals and receiving cash deposits.
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Processing of both inward and outward clearing cheques
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Recording transactions, which involves logging checks and preparing transaction
reports
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Counting and packaging currency
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Reconciling cash drawers
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Opening new accounts and helping with loan applications
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Exchanging foreign currency
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Promoting the bank’s products and services
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Keeping customers’ personal information confidential
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Communicating with other bank team members
Millennium Hope Center, Kaduna State (NYSC)
Administrative officer/Teacher (February 2006 – February 2007)
Responsibilities:
• Manage internal and external meeting requirements and co-ordinate the
required inputs for these meetings
• Help Staff within the department fill and organize travel expenses documents
• Receive and response to visitors, phone calls and correspondence
• Working on departments training or seminars planning and preparation of
needed documents
• Teaching young girls at almajiri centers affiliated to Millennium hope
programme initiated by wife of the state Governor Mrs. Asmau Makafi
PROFESSIONAL MEMBERSHIP
• Associate Member (Charted Institute of customer relationship)
• Graduate Member (Nigerian Institute of Management)
EDUCATIONAL BACKGROUND
University of Jos, Plateau State (2000 – 2005)
Bachelor of Arts (History)
Jinie International school (June 1992 – 1998)
West African Secondary School Certificate (WASSC)
SKILL PROFILE
• A proactive approach to solving business problems
• Strong leadership and ability to motivate, influence and inspire people
• An understanding of Nigeria’s financial and banking practices and policies
• Excellent communication skills
• A creative and insightful work style
References available upon request
