Soliudeen Tunde Fasola

FASOLA, Soliudeen Tunde Block 88, Flat 5, Jakande Estate Oke Afa Isolo, Lagos. Tel: -. E-mail:- PROFILE After Working in Information Technology Division of one of the leading insurance Company in Nigeria, in the IT Division of one of the Topmost Banks in Nigeria and have Office 365 Support Experience at Enterprise Level in one of the leading Microsoft Support Partners, I have passion for resolving IT related issues and optimal result delivery. I work with little or no supervision and have a zeal for achieving desirable results to assigned tasks and also have a good human relationship. CAREER OBJECTIVE To provide top-quality professional service in Information Technology in a challenging and merit – driven work environment with opportunity in career development and advancement. Knowledgeable in the Following Area * Microsoft Certified Trainer *Enterprise Mobility Security Suite (Intune (MAM and MDM) , Azure Information Protection and Azure Security) * Azure Conditional Access * Microsoft Teams Expert * Exchange Online Support * Microsoft Teams Trainer * Office 365 support * Skype for Business Online *Hardware Troubleshooting * Software Installations *Network Troubleshooting WORK EXPERIENCE Gigmos Solution O365 Support Engineer Teams Support Security and Compliance support SharePoint Online Support OneDrive Support Exchange Online Support Teams Support Tek-Experts Nigeria Wings Complex Ozumba Nmbadiwe Road Victoria island Lagos Sept 2019-Nov 2022 Microsoft 365 Security Support Skype For Business enterprise Support Office 365 Support Microsoft Teams Enterprise Support Exchange Online Support Security and Compliance Support Outlook office 365 Support Microsoft Teams Trainer Exchange Online Trainer Tranter-IT Infrastructure Service Ltd/UNION BANK) Ilupeju industrial Estate Lagos. Aug 2017- Sept 2019 * On site troubleshooting and diagnosis of problems * Network Maintenance * Hardware Maintenance * Software Maintenance * Installation and Configuration of Business and Security Software’s * Working with Users to Identify Problems and advice on Solutions * Teaching Users in order to provide solutions to minor incidence themselves * Remotely supporting users using Skype for Business Application * Providing First Level Support on ATM Machines * Cable Management Using Spiral Tubes and Floor mats * Ensure that all security updates and antivirus DATfiles on the systems are properly updated. Tranter-IT Infrastructure Service Ltd/LEADWAY ASSURANCE Jun 2017 – Aug 2017 IT Help Desk Support Part of the team providing first level IT Support to Users and Systems at Leadway Assurance, including issue management and problem resolution. * Providing Administrative Support to the Network Coordinator. * Helpdesk Support using System Center Service Manager * Setting up of Users accounts, permissions and Passwords on Active Directory. * Remote Software deployment on clients systems using system center configuration Manager. * Monitoring of the Cisco Router and Switch. * Monitoring of Local Area Network. * Installing, Maintaining and Supporting Computer Communication Network within the Organization . * Finding and Fixing Network fault. * Giving technical support to end users. * System Troubleshooting and Maintenance. * Administering of Microsoft office suite Applications. * Joining of Computers into the Domain. * Ensure that all security updates and antivirus DATfiles on the systems are properly updated. Tranter-IT Infrastructure Service Ltd/WEMA BANK Ajah Branch May 2017 * Profiling Walk in Customers on USSD Banking * Profiling Walk in Customers on Mobile App * Profiling Walk in Customers on Internet Banking * Making Calls to Customers for Debit Cards and introducing them to E-banking products * Providing Technical supports on how to use the products to Customers. Tranter-IT Infrastructure Service Ltd, Jan-May 2017 Ilupeju industrial Estate Lagos. IT Help desk Support Trainee NYSC: BOYS’ SECONDARY SCHOOL OGIDI, Anambra State Oct 2015 Post:ICT Instructor and Teacher *In-charge of managing Computer Laboratory *Instructor to both Staffs and student *Taught Data Processing, Mathematics and physics Lagos State Physical Planning and Power Authority Oba Akinjobi Way Old Secretariat Ikeja 2012 *Industrial Attachment (ICT Department) *Hardware and Software Maintenance *Troubleshooting of Network and Cabling INSTITUTION ATTENDED WITH DATES Ladoke Akintola University of Technology (LAUTECH), Ogbomoso, Oyo State. B.Tech (Hons) Computer Engineering with GPA: 3.69 April 2014 Kelani College Iseyin, Oyo State. Secondary School Certificate examination June 2004 St Joseph Catholic Nursery & Primary School, Iseyin Oyo State First School Leaving Certificate 1991 - 1998 SKILLS Languages: English(Advance Proficiency), Yoruba(Advance Proficiency) PROFESSIONAL CERTIFICATION Microsoft Certified Trainer Dec. 2020 Microsoft 365 Certified: Teams Administrator Associate Dec. 2020 QUALIFICATIONS OBTAINED *Bachelor in Technology (B.Tech in Computer Engineering) 2014 *Certificate in Desktop Publishing. 2007 *Senior School Certificate Examination. 2004 *First School Leaving Certificate. 1998 PROFESSIONAL TRAINNING & COURSES ATTENDED Classroom /Computer based. * SQL Training at Highrate Training Center Lautech Ogbomosho 2010 * CCNA training at Highrate Training Center Lautech Ogbomosho 2011 * HDI-CSR training (Customer Service Representative) Ilupeju Lagos 2017 HOBBIES: Reading, Travelling, Sporting Analysis and Research. PERSONAL STRENGHTS Good and efficient learning skills. Hardworking Tutoring and interpersonal skills. Good human relationship. Good Team Player Good writing skills and communication REFEREES Dr. Ganiyu Lecturer, Ladoke Akintola University of Tech., Ogbomoso Oyo State, Nigeria. e-mail-Tel: -.