Sohail Najmi

Senior Software Engineer – Salesforce Solutions | Tel: +1 -| Email:- Highly experienced Salesforce Developer/Engineer with over 8 years of specialized expertise in Salesforce Administration and Development. Proficient in Salesforce Sales Cloud, Experience/Community Cloud, and CPQ with strong capabilities in custom development using Apex, Visualforce, and Lightning Web Components (LWC). Skilled in business process automation, security configurations, data integrations, and API development. Certified as a Salesforce Administrator and CPQ Specialist, with extensive experience implementing advanced Salesforce solutions, including integrations, schedulable and batch processes, and scalable custom applications. Adept at collaborating with stakeholders, translating business requirements into technical solutions, and delivering innovative Salesforce implementations. A versatile team player and independent contributor, bringing a smart and strategic approach to development projects. Academic Summary: Bachelor’s in Computer Science -) Tech Stack/ Skills: Languages: Apex, Java, JavaScript, TypeScript, NodeJS, jQuery Enterprise Applications: Salesforce Sales Cloud, Salesforce Service Cloud, Salesforce CPQ, Salesforce Marketing Cloud Web (Frontend): Angular, Aura / Lightning Experience, Bootstrap, HTML Web (Backend): Apex, Node JS, Java Authentication & Security: Firebase Version controlling: GIT, TFS Database: MSSQL, MySQL, JDBS, Oracle DB Work Environments: Agile Scrum IDEs: VS Code, IntelliJ Idea Build Tools: Maven, Gradle Service Cloud Expertise: Case Management, Knowledge Base, Omni-Channel, Entitlement Management. Certification: Salesforce Certified Administrator Salesforce Certified CPQ Specialist Work Summary: Senior Software Engineer GURU GROUP, LLC | MARCH 2021 – Present As a Salesforce Engineer, I led the development of advanced Salesforce solutions, ensuring seamless integrations, optimized workflows, and scalable applications for clients across various industries. Architected and deployed end-to-end Salesforce solutions, utilizing Apex, Visualforce, Lightning components, and Salesforce APIs to meet unique business needs. Designed and implemented CI/CD pipelines using Salesforce DX, GitHub, Jenkins, and AWS services, enhancing development speed and quality. Spearheaded integrations with third-party systems such as MEWS, StayNTouch, Opera, and Sertifi, optimizing client operations and automating processes. Lead efforts to automate business workflows and improve operational efficiency, implementing custom objects, validation rules, workflows, and process builders. Worked closely with cross-functional teams to transform business requirements into technical solutions, ensuring smooth system integrations and data synchronization. Delivered Salesforce solutions with a strong focus on user experience, improving usability through custom Lightning Web Components and Apex-based customizations. Projects: Ponoka Youth Centre (SF Automation): Designed and developed a comprehensive Program Signup System for the Boys and Girls Club (BGC), enabling parents to register their children for community programs based on age and location. This scalable system uses Salesforce to automate child registration and manage email notifications based on program availability, significantly enhancing communication between the organization and participants. Node.js acted as middleware to ensure smooth backend operations and user interactions. Thynk Cloud PMS: Developed an integration framework to enable real-time synchronization and communication between Salesforce and multiple Property Management Systems (PMS) such as MEWS, SNT and Opera / OHIP, facilitating seamless data exchange and automated workflows, improving the overall operational efficiency of the middleware solution. Fund Raising Portal: Configured and customized a cloud-based solution for investors and vendors using Salesforce Communities. Developed custom Lightning components, Visualforce pages, and integrated third-party libraries like Bootstrap and jQuery. Implemented business logic using Apex triggers, created custom reports, and optimized data integrity with validation rules. Utilized Salesforce CLI and VS Code for enhanced development efficiency. Real Estate Customizations and Integrations: Customized Salesforce solutions for real estate-specific business needs, integrating Salesforce with Property Base CRM for seamless data flow. Developed custom Lightning components, Visualforce pages, and Apex triggers to automate real estate workflows. Implemented Schedulable Jobs and Batch Apex for recurring updates and notifications, while ensuring security through Salesforce’s OWD rules, profiles, and permission sets. AppExchange Shipping App: Developed a custom shipping solution within Salesforce Sales Cloud to simplify and streamline shipping processes for end-users. This app provided features for generating and printing shipping labels, ensuring seamless workflow integration for shipping operations. Leveraging Salesforce CLI, Visual Studio Code, Apex, and Visualforce, I designed a scalable data model utilizing Master-Detail and Lookup relationships to organize and maintain data integrity effectively. The app incorporated complex Triggers, Batch processes, and Schedulable Classes that adhered to best practices and SOLID principles to maintain high code quality and performance. Additionally, I handled user permissions and profiles meticulously to ensure secure access control. For enhanced insights, I designed custom reports and dashboards that allowed users to monitor shipping metrics, track performance, and make data-driven decisions. Home Education Portal: Created a specialized community portal within Salesforce Sales Cloud and Experience/Community Cloud that enabled users to search and subscribe to home-based educational institutes. This portal, designed with a focus on user experience and accessibility, utilized custom Lightning and Aura components combined with front-end frameworks such as Bootstrap and jQuery. Through extensive Apex Triggers, batch classes, and Schedulable jobs, I automated the handling of large datasets, enhancing operational efficiency. Security and data visibility were prioritized with a robust configuration of OWD (Organization-Wide Defaults) sharing rules, profiles, roles, and permission sets to ensure that data was securely accessible to relevant users only. Furthermore, the portal was configured for public access, making it easily discoverable and engaging for users, thereby increasing community engagement and visibility. Salesforce CPQ Order Approval Automation: Automated order approval workflows for Salesforce CPQ within a Salesforce B2B Commerce Cloud environment, focusing on streamlining and securing the approval process for high-value orders. This solution involved establishing multi-level approval thresholds, incorporating email notifications, and creating an escalation process to ensure prompt action on critical orders. Utilizing Salesforce Flows, Apex, and Email Alerts, I collaborated closely with stakeholders to capture and translate business requirements into a structured, automated workflow. The solution included the configuration of a comprehensive roles and hierarchies’ system, ensuring that approvals were handled appropriately based on user roles and approval levels. I conducted rigorous testing to validate functionality and workflow efficiency, resulting in a robust and automated order handling process that reduced manual intervention and improved response times. Achievements: Automated complex business workflows across various projects, reducing manual data entry by 40% and improving overall operational efficiency, contributing to significant time savings for clients. Optimized Salesforce API calls, reducing integration synchronization time by 25% and ensuring faster data exchanges across systems, enhancing the responsiveness and reliability of integrations. Increased user adoption by 20% by designing intuitive, user-friendly interfaces with Lightning Web Components and Aura components, making workflows simpler and more accessible for end users. Successfully delivered all client projects on time and within budget, leading to improved client satisfaction, repeat business, and strong client relationships. Established robust data security and visibility configurations using OWD, profiles, roles, and permission sets across multiple projects, safeguarding client data and maintaining compliance with industry standards. Implemented order approval automation in Salesforce CPQ, expediting approval processes by 30%, reducing delays in order handling, and allowing clients to process high-value orders more effectively. Tools: Apex, Visualforce, Lightning Web Components (LWC), Salesforce APIs, Salesforce DX, Communities/Experience Cloud, Salesforce CLI, GitHub, Jenkins, Visual Studio Code, Git, Unit Testing. Software Engineer (iOS & Salesforce) NANOSOFT TECHNOLOGIES | JANUARY 2013 – FEBRUARY 2021 Spearheaded the design and development of iOS applications from conceptualization through deployment, focusing on creating engaging and user-friendly interfaces for various industries. Worked closely with clients to gather requirements, brainstorm ideas, and design UI/UX that aligned with client visions and user needs. Developed highly optimized and interactive mobile applications, employing best practices in Objective-C and Swift, to ensure reliability and performance on all iOS devices. Led end-to-end testing, including debugging and resolving issues across different iOS versions, ensuring smooth performance and user satisfaction. Projects: Salesforce Integration for Retail Management System: Designed and implemented a Salesforce-based order management system to streamline retail operations, integrating inventory and customer data from external systems. The project enabled seamless order tracking and real-time reporting, enhancing operational efficiency. WAHA CAPITAL: Developed a corporate app featuring real-time stock updates, news releases, and financial event tracking for Waha Capital investors. Tools Used: Xcode, Objective-C, REST APIs, Git, Firebase Analytics. FOREVER JEWELLERY: Created an app enabling streamlined order placements, account-based login for dealers, and order history tracking, improving dealer engagement. TAP20: Designed and built a cognitive game app that enhances user focus and reflexes, gaining positive reviews on the App Store for its simplicity and engagement. TOON-FACE: Developed a photo-editing app allowing users to add fun, customizable stickers to photos, which became popular for social sharing. Tools Used: Objective-C, UIKit, CoreImage, Git, App Store Connect. Achievements: Successfully delivered over different versions of iOS applications, gaining widespread client satisfaction and positive user feedback on the App Store. Optimized application performance, reducing load times by 20% across all iOS devices. Implemented a Salesforce-based order management system that streamlined retail operations, enhancing order tracking and reporting efficiency by 30%. Automated key business processes in Salesforce, reducing manual data entry and improving workflow efficiency across teams. Tools: Xcode, Objective-C, Swift, UIKit, CoreData, REST APIs, Firebase, Git, App Store Connect, Firebase Analytics, Salesforce Sales Cloud. Senior Quality Assurance Engineer NETPACE INC. | June 2010 – JANUARY 2013 Designed and deployed Salesforce Sales Cloud and Experience Cloud solutions for clients in various industries. Automated business processes using Flows, Process Builder, and Apex, improving team efficiency and reducing manual workload. Integrated Salesforce with external systems using REST and SOAP APIs, enabling seamless data exchange across platforms. Developed custom Lightning Web Components and Aura components for enhanced user experience. Built robust security configurations using roles, profiles, permission sets, and OWD to safeguard sensitive client data. Key Projects Salesforce Mobile App for Field Agents: Developed a custom Salesforce mobile app integrated with Sales Cloud, allowing field agents to manage leads and opportunities on the go. The solution included offline data sync capabilities for areas with limited connectivity. Real-Time Inventory Management: Created an inventory tracking system integrated with Salesforce Service Cloud, enabling real-time updates on stock levels and automated alerts for low inventory. Community Portal for Education Services: Designed a Salesforce Experience Cloud portal for students and parents, offering course registration, fee payments, and communication features. Integration with Marketing Cloud: Configured Salesforce Marketing Cloud for personalized email campaigns, syncing customer data from Sales Cloud to improve marketing ROI. Tools: Selenium, JIRA, TestRail, Postman, SOAP UI, TestNG, BrowserStack, REST APIs. Senior Quality Assurance Engineer LAKSON BUSINESS SOLUTIONS | JUNE 2008 – JUNE 2010 Led QA efforts across multiple projects, including mobile and web applications, ensuring quality and functionality through rigorous testing methodologies. Utilized Mercury Test Director to manage and execute test cases, providing comprehensive documentation for development and management review. Conducted functional, smoke, and user acceptance testing, ensuring end-to-end verification of product functionalities. Projects: Dawlance CMS: Performed extensive functional and performance testing for Dawlance's CMS. Attended client meetings to gather project requirements, developed test plans, and executed load testing with Mercury LoadRunner to ensure scalability. Utilized JIRA and Mercury Test Director for defect tracking and reporting. Pfizer Sales App: Led UAT for Pfizer’s sales app, ensuring all functionalities met client standards. Worked with clients to refine requirements, created test cases, and conducted cross-platform testing. Used Test Director and JIRA for test management and defect tracking. AYO Shopping Cart: Led testing for mobile, web, and CMS applications. Developed test plans and automated tests using Selenium and TestNG, ensuring a seamless user experience across platforms. Conducted integration and usability testing, collaborating with the development team to ensure functionality and scalability. ERP Project: The Kidney Center: Developed using C# and SQL-2005 as the backend. Led the testing efforts, including preparing and executing test cases using Mercury Test Director. Performed smoke and functional testing to ensure system reliability and compliance with project requirements. Reported project progress to the Team Lead. RTL Project: Lakson-Tobacco: Developed for retailers to report sales data through PDA, using C# and SQL-CE3.5 as the backend. Focused on functional testing and participated in UAT to ensure the solution met client specifications. Reported progress to the Team Lead. Trade Survey Project: Lakson-Tobacco: Developed using C# and SQL-2005 as the backend. Acted as a Test Engineer, identifying and reporting bugs. Prepared and executed test cases with Mercury Test Director, performed smoke and functional testing. Participated in UAT and regularly reported progress to the Team Lead. Achievements: Reduced post-release issues by up to 35%. Recognized for diligence and improving customer experience. Participated in Internal Audits as an Auditor, conducting audits of projects according to CMMI Level III standards. Assisted the Process Engineer in developing processes and process artifacts, ensuring continuous improvement in project methodologies. Tools: Mercury Test Director, Selenium, JIRA, TestRail, Mercury LoadRunner. Junior Quality Assurance Engineer (Internship) SYSTEM’S LIMITED | FEBURARY - May 2008 Project: Loan Repurchase CMS: Developed in VB.Net with SQL-2005 as the backend database, this system managed loan repurchases based on bank policies, ensuring compliance and operational accuracy in the loan purchase process. Served as a Test Engineer, identifying bugs and reporting them to the Team Lead. Prepared and executed test cases using Mercury Test Director and conducted both smoke and functional testing to confirm policy adherence and functionality. Achievements: Demonstrated strong commitment as a new intern by quickly adapting to the testing environment and mastering project tools like Mercury Test Director. Gained recognition from the team for thoroughness in identifying critical bugs and for proactive communication with the Team Lead. Played a key role in enhancing the project’s quality by diligently executing test cases and contributing to the smooth rollout of the Loan Repurchase System. Showcased rapid learning ability and dedication, laying a solid foundation for a successful career in software quality assurance. Tool: Mercury Test Director, MySQL.