Customer-focused Supply Chain and Operations Professional with 16+ years of progressive experience across logistics, international trade documentation, customer service, administration, and remote support roles in Pakistan and the UAE. Proven ability to manage customer communications, maintain accurate records, handle data entry, support virtual operations, and coordinate with cross-functional teams. Highly proficient in MS Office, Excel, CRM systems, email and chat support, with a strong reputation for reliability, accuracy, and timely delivery in fast‑paced environments.