Sofia Lourdes Galeas

I strive for continued excellence and believe that customer service is the key to success in a business.

I have a strong Call Center experience that will make me a great asset for any position in Sales, Customer Service,Telemarketing, Quality Control  or Team Managing

The key strengths that I possess for success include:

Strong problem solving

Conflict Resolution Proficiency

Analytical and critical thinker

Persuasive Speaker

Fast learner

Skilled multi-tasker

Fast Learner

Bilingual (English- Spanish)

My past experience:

-Customer Service and Sales Agent TruConnect 04/2017 to 11/2017

-Sales agent Great HealthWorks January /16 to July/16 Work From Home Job

-Call Center Floor Supervisor for Tracfone 08/2014 to February 2017 Allied Global

 -Call Quality Analyst for Tracfone, 11/2013 to 08/2015

-Customer Care Representative for Tracfone, 02/2013 to 11/2013 Allied Global