SOFIA LORRAINE RIVERA
CUSTOMER SERVICE REPRESENTATIVE
OBJECTIVE
To secure a challenging position that utilizes my years of
experience,
while
allowing
me
the
opportunity
to
professionally.
Work Experience
--#21 District 4A, Marawoy Lipa
City Batangas
-
Customer Service Representative II
Teletech Customer Care Phils (TTEC)
Healthcare Account
Answering incoming phone calls from the provider
regarding Healthcare Insurance of their clients.
Education
BACHELOR OF Science in
Business Administration
Robinsons Place Lipa, Mataas na Lupa-
Kolehiyo ng Lungsod ng Lipa
ResultsCX
Telco Account
Answer incoming phone calls from customers,
resolving technical issues and cellphone concerns
-
Expertise
Customer Service Representative I
FiestaWorldMall, Marawoy Lipa City
2019
Administrative Aide
Lipa City Hall
Assisting drivers with their confiscated Drivers License.
Web Research
Google Workspace
Tech Savvy
Computer Literacy
Excellent
Communication
Skills
Reference
Language
English
Filipino
Rea Magcalas
Team Leader
Phone:
Email :
--
grow