Smilah
Formentera
Virtual Assistant
-
Bislig City, Surigao del Sur, Philippines-
Education
Bachelor of Science in
Information Technology
De La Salle John Bosco College
2011 - 2015
Practical Nursing
De La Salle John Bosco College
2007 - 2009
Professional Skills
Email handling and Calendar
management, Basic Graphic
designing, Content Creation,
Social media optimization and
engagement, Cold Calling, Data
entry, Online Researching, Skip
Tracing, Basic Lead Generation
Trainings
Real Estate Virtual Assistant
Social Media Management
Red Cross Training (First Aider)
About Me
I am your General Virtual Assistant who helps grow their
business and make it extraordinary by providing quality
work output to stand out and meet company goals.
Work Experiences
Appointment Setter
Virtual Cliques
Answer inbound call and assist
customer on their queries about
Medicare and successfully transfer
the call to a Licensed Agent.
Intern Social Media Manager
Kathsthetic Projects | October 1-7, 2022
Content Creation
Graphic Designing
Basic Video Editing
Logo Creation
Market Researcher (Telephone Interviewer)
Dynata Corporation | April- October 2022
Make
outgoing
calls
and
records
respondent’s answers through precoded lists
or by entering verbatim responses guided by
a market research questionnaire.
Certifications
Shipping Assistant
Metro Retail Stores Group Inc. | Sept 2019- Feb 2022
Social Media Management
Real Estate Virtual Assistant
Data Analytics DICT
Tools/Systems Used
Canva, Adobe Photoshop,
Gmail, Yahoo, Microsoft
Office (excel, powerpoint,
word, outlook), Microsoft
Teams, Slack, Webex, Google
suite (forms, sheets, gmail,
slides, calendar, drive, docs)
Dropbox, Zoom, Nord VPN,
Matrix, Workday, Capcut,
Turnkey system, Quickbook,
Oracle, Wordpress, HTML,
CSS
Communicate with Shipping Lines to followup billing and other necessary documents for
container releasing.
Submits a daily report to the Supply Chain
project manager.
Check import documents and submit to
Broker for Customs clearance
before the
arrival of the container.
System Administrator/Invoice Encoder
NS Distribution | March 2018 - July 2019
Encoding sales of different accounts in the
Distribution Management System (MATRIX
SYSTEM)
Generate and extract data from the system
for report submission to Area Manager and
Distribution Owner.
Assisting Sales Agents on their SFA mobile
application used for collecting purchase
goods of their daily operation.
Pricing Specialist
Gaisano Capital Group | July 2015 - February 2018
Update and monitor price change before its
day of effectiveness from Turnkey System to
Point of Sale System.
Update shelf tag price on stock display.
Execute rebate corresponding to the letter or
memo from the supplier.
Out Patient Department
City Health Office | June 2009 - December 2009
Assist Health Officer in getting Vital Signs
(Temperature, Pulse, Respiration)
Prepare the Health Record, ask basic
questions on their health history.
Facilitate Health Seminars
