Slavica Stojneva

SLAVICA STOJNEVA Address: Skopje. Macedonia Phone: - Email:-LinkedIn: https://www.linkedin.com/in/slavica-stojneva-/ PROFESSIONAL SUMMARY Highly motivated and results-oriented professional with extensive experience in leading software implementation projects, business analysis, software testing, data entry, user training, and postimplementation support. Proven ability to manage cross-functional teams of consultants and developers in delivering successful technology solutions. Adept at working under pressure, both independently and collaboratively, with a consistent history of taking on leadership roles. In recent years, I have worked as an independent consultant specializing in loyalty programs expanding a global network of users and affiliated merchants. KEY SKILLS             HRM Software Implementation Client Presentations & Product Demonstrations – on site and remotely Business Analysis, Needs Assessment System Customization, Data Migration & System Integration (SAP, Payroll) Software User Acceptance Testing Training of software users Post implementation Customer Support Business Development & Marketing Expanding a global network of loyalty program users and affiliated merchants Proficient in HRM Software, Payroll Software, Microsoft Office programs CRM software, HelpDesk Systems, MS Project Driving license: B (active driver) LANGUAGES  English – Professional working proficiency  Bulgarian – Professional working proficiency  Serbian - Professional working proficiency  Macedonian – Native PROFESSIONAL EXPERIENCE Freelancer, Independent Consultant Freelance 08/2020 – Present Expanding an international global network of loyalty program users and affiliated merchants.  Delivering presentations and training sessions on the loyalty program, both onsite and remotely  Developing an international team of independent entrepreneurs.  Organizing seminars and team-building events to foster collaboration and motivation. Project Manager, Senior Consultant TechnoLogica 08/2010 – 08/2020  Project Management: Led end-to-end project execution, managing timelines, budgets, and resources to ensure successful, on-time, and within-budget delivery of implementations.  Change Management: Supported organizational change initiatives by guiding clients through the transition to new systems and processes.  Stakeholder Communication: Maintained clear and consistent communication with HR stakeholders and senior management to ensure alignment with strategic business objectives.  Client Presentations & Product Demonstrations: Delivered impactful presentations and live demonstrations of the HRM & Payroll System to prospective clients, effectively highlighting system benefits and value.  System Implementation: Directed the implementation of HRM System across various client organizations in Macedonia, Bosnia and Herzegovina, and Serbia, customizing each rollout to meet local and organizational requirements.  Needs Assessment: Conducted detailed analyses of client HR processes to identify pain points and opportunities for automation and optimization.  System Customization: Tailored the HRM & Payroll system to match clients’ specific HR policies and procedures by configuring workflows, forms, permissions, and data fields.  Data Migration: Oversaw the secure and accurate migration of HR data from legacy systems to HRM system, ensuring data integrity throughout the process.  System Integration: Facilitated seamless integration of HeRMeS® with other enterprise systems, including payroll, time and attendance, SAP, document management systems, and performance evaluation tools.  Providing HRM software usage training for key users and end users  Technical Support: Provided ongoing technical assistance and user support to HR teams and end-users, ensuring system stability and high user satisfaction. General Manager TechnoLogica Macedonia 01/2011 – 08/2020  Responsible for overseeing business development, marketing, and operational functions.  Manages day-to-day operations, including administrative and back-office activities.  Acts as the primary point of contact for both new and existing clients, ensuring effective communication and strong business relationships  Sales & Pre-Sales – Proposals and Tenders: Led and contributed to the development of high-quality proposals, bids, and tenders in response to RFPs for HR&Payroll Software.  Supported the sales cycle by delivering presentations, product demonstrations, and clarification responses during tender evaluations.  Ensured timely submission of all bid documents, maintaining high standards of accuracy, compliance, and quality control. Consultant, HRM Software and Services TechnoLogica 07/2007 – 08/2010  Client Presentations & Product Demonstrations: Delivered presentations and live demonstrations of the HeRMeS® Human Resources Management System to prospective clients, effectively highlighting system benefits and value.  System Implementation: Directed the implementation of HeRMeS® across various client organizations in Macedonia, Bosnia and Herzegovina, and Serbia, customizing each rollout to meet local and organizational requirements.  Needs Assessment: Conducted detailed analyses of client HR processes to identify pain points and opportunities for automation and optimization.  System Customization: Tailored the HeRMeS® system to match clients’ specific HR policies and procedures by configuring workflows, forms, permissions, and data fields.  Data Migration: Migration of HR data from legacy systems to HeRMeS®, ensuring data integrity throughout the process.  System Integration: Facilitated seamless integration of HeRMeS® with other enterprise systems, including payroll, time and attendance, SAP, document management systems, and performance evaluation tools.  Providing HRM software usage training for key users and end users  Technical Support: Provided ongoing technical assistance and user support to HR teams and end-users, ensuring system stability and high user satisfaction. Assistant Manager Association of Unemployed Citizens 07/1997 – 06/2007  At the beginning of my career, alongside my university studies, I worked in the NGO sector to support unemployed individuals: Providing training in basic computer literacy and English language skills, offering career counseling, including CV writing and interview preparation.  Leading fundraising initiatives to secure financing for social projects etc. EDUCATION Bachelor in Law Ss. Cyril and Methodius University in Skopje Graduation Year: 2001 Nurse High Medical School Skopje Graduation Year: 1996 Additional formal training in Project Management (PMP), and non-formal education in IT, Marketing, Entrepreneurship.