Skyla Matti

ABOUT ME Date of Birth : June 7, 1997 Place of Birth : Dasmariῆas, Cavite City Age : 25 Sex : Female Civil status : Single Citizenship : Filipino SKYLA ANDREA A. MATTI OBJECTIVE To build a career in an organization where I can enter full-time employment in my area of specialization and be committed to enhancing skills in a particular career through continuous learning in order to fulfill the organization's mission. EXPERIENCE SOFTWARE TECHNICIAN CONTACT-- www.linkedin.com/in/skylaandrea-matti-89b88724a/ Prk. Matatag, Brgy. Ma-ao, Bago City, Negros Occidental, 6101 Infinity Network Solutions (BHBH Partners Inc.) (July 2023 - Present) Connects with clients that needs software assistance and securing their computer through Azure AD. Creating new users, Giving Access Permission and Email Forwarding for clients through Microsoft Exchange and Active Directory . IT CORDINATOR/ADMINISTRATOR Infinity Network Solutions (BHBH Partners Inc.) (September 2020 - Present) Includes answering client support calls, emails, managing helpdesk system, creating security reports and monitoring backup status. Doing license reconciliations such as extracting reports from AntiVirus Portal and verifying all computer are active. GUEST SERVICES REPRESENTATIVE Stay at Blue Mountain (BHBH Partners) EDUCATION LA CONSOLACION COLLEGE BACOLOD BS Tourism Management 2018 – Cum Laude OUR LADY OF THE PILLAR ACADEMY High School 2014 (February 2019 – February 2020) Answering inbound calls and chats from different clients that needs chalet reservations. Preparing required documents and securing payments before the guest checks-in. SKILLS Microsoft O365 Microsoft Excel Verbal and written communication skills Multi-tasking skills Good Interpersonal Skills