Skarleth Andrea Rodriguez Tinoco

SKARLETH RODRIGUEZ QUALITY ANALYST - SALES CUSTOMER SERVICE I am a proactive person, an excellent teammate, organized and responsible. My goal is a dynamic position where I can gain experience and knowledge. -- Andrea-Rodriguez-Tinoco EDUCATION Central America Universiry, Nicaragua Bachelor’s degree, law. 2016 JOB EXPERIENCE Sales Representative My Redeemer School. Modern Fence Technologies, Dec 2023 March 2024 Primary and high school, 2008 •As a sales rep I interact directly with customers LANGUAGES English Spanish (native) throughout all phases of the sales process, and manage their accounts. Quality Analyst Webhelp (Nicaragua), March 2021 - Dec 2022 Audit products and processes to identify areas for PROFESSIONAL DEVELOPEMENT improvement, and assist management with training strategies. Central America University Customer Care Representative Diploma in Politics and Citizenship, 2012 Concentrix Nicaragua, Feb 2018- Dec 2018 Assist customers with their Office 365 account management: Billing, renewals, plans, and pricing information. Support installations, and troubleshooting.