SKARLETH
RODRIGUEZ
QUALITY ANALYST - SALES
CUSTOMER SERVICE
I am a proactive person, an excellent teammate,
organized and responsible. My goal is a dynamic
position where I can gain experience and
knowledge.
--
Andrea-Rodriguez-Tinoco
EDUCATION
Central America Universiry,
Nicaragua
Bachelor’s degree, law. 2016
JOB EXPERIENCE
Sales Representative
My Redeemer School.
Modern Fence Technologies, Dec 2023 March 2024
Primary and high school, 2008
•As a sales rep I interact directly with customers
LANGUAGES
English
Spanish (native)
throughout all phases of the sales process, and
manage their accounts.
Quality Analyst
Webhelp (Nicaragua), March 2021 - Dec 2022
Audit products and processes to identify areas for
PROFESSIONAL
DEVELOPEMENT
improvement, and assist management with
training strategies.
Central America University
Customer Care Representative
Diploma in Politics and Citizenship, 2012
Concentrix Nicaragua, Feb 2018- Dec 2018
Assist customers with their Office 365 account
management: Billing, renewals, plans, and pricing
information. Support installations, and
troubleshooting.
