Tan Seng Keng
“A servant of God, live with vision & work with mission.” ---SK Tan---
Blk 152, Jalan Teck Whye
#06-13
Singapore 680152--
EXPERIENCE
SKILLS
British Council, Singapore
Customer Management Executive
Analytic skill
September 2016 - PRESENT
Passionate in deliver excellent customer service. Utilize SAP, Salesforce
and company customized softwares for operation needs. Discover and
discuss weak link with line manager to be more efficient. Work with
Senior management on product planning.
Hwa Chong International School, Singapore
Teaching Assistant
Problem solver & fast learner
Observe and understand
human behavior
Management and planning
Customer management
Leadership
March 2014 - August 2016
Life coach for 40 students age range from 13-17 to provide pastoral care
and counselling. Launched Value Enrichment Programs - Collaboration
with Food Bank Singapore. Work with School management in dealing
student issues.
Segamat Presbyterian Church, Malaysia
Pastoral Assistant
Certification
Handling Angry, Hostile and
Abusive Customers - British
Council Professional
Development Centre.
June 2012 - January 2014
Duty of Care - Australian
Work with Elders and Deacons for the church’s planning and operation
needs. As the Bible instructor for Youth fellowship. National
representative to attend to international conference: Council for World
Mission (East Asia Region) and Malaysia Presbyterian Disciple Training.
Boarding School Association
Basic Social Emotional
Learning - Groundworks
Singapore
EDUCATION
University Tunku Abdul Rahman, Malaysia
Bachelor of Social Science (HONS) Psychology
May 2008 - May 2012
LANGUAGES
Native- Chinese
Professional Working
Proficiency - English,
Cantonese
PROJECTS
Intermediate Working
Proficiency - Malay, Hokkien
Food Awareness Week —
Partner- Food Bank Singapore, Willing Heart Singapore
Promote the food waste awareness in Hwa Chong International School.
Voluntary activities at Food Bank’s warehouse and Willing Heart’s soup
kitchen who prepares 5000 meals daily for the people in needs.
LOVE TO
Read- The Intelligent
Investor, Benjamin Graham
