Siyanda Majola

I am a detail-oriented and adaptable professional with a diverse background that spans technical support, administration, sales, and tutoring. My career journey has equipped me with a robust set of analytical, problem-solving, and organizational skills, which I am eager to leverage in my next role. I have developed a solid foundation in data management and customer service, consistently adhering to procedural guidelines while demonstrating a capacity to learn new skills rapidly and excel in various environments.

My proficiency in data entry and management is complemented by my experience in payroll support, where I have honed my numerical skills through tutoring in mathematics and managing eCommerce operations. My meticulous attention to detail has been a hallmark of my work across all roles, ensuring accuracy and efficiency in every task. I am also technically proficient, having worked with various software and systems, including hospital and Apple systems, and I possess the ability to quickly adapt to new payroll systems.

In my most recent position as a Freelance Sales and Business Development Manager, I successfully identified and pursued new business opportunities, expanding the client base while developing strong relationships with clients. My role involved managing sales processes, from contract negotiation to deal closure, and tracking sales data to monitor performance and identify areas for improvement.

Previously, I served as a Business Technical Support Specialist at iStore, where I provided technical support to business clients, addressing hardware and software issues while maintaining accurate records of support interactions. My experience as an End User Support Technician at Life Healthcare further solidified my technical skills, as I ensured the smooth operation of IT systems within a hospital environment.

My background in eCommerce operations and tutoring has allowed me to develop strong organizational, analytical, and communication skills. I managed order processing, inventory management, and customer service while providing tailored tutoring in mathematics and English to students of various levels.

Throughout my career, I have demonstrated a commitment to delivering excellent customer service, resolving issues effectively, and communicating clearly with diverse stakeholders. My ability to manage multiple tasks, prioritize workloads, and meet deadlines has been essential in my roles, and I am excited to bring these skills to my next position. I am looking forward to contributing to the accurate and efficient execution of business operations in a dynamic environment.