Sivakumar S

SIVAKUMAR S Mobile: - E-Mail: - SENIOR TESTING PROFESSIONAL Test Manager PROFILE SUMMARY ● ● ● ● ● ● ● Test Manager offering over 10 years of experience in executing various software quality assurance activities for enhancing effectiveness of the application; exposure in Agile work environment; conducting Functional, Integration, System and Regression Testing and leading a team of over 45 Expertise in creating the test scenario matrices for ensuring complete and the exhaustive test coverage Incisive experience in providing information related to software bugs and defects by collecting, analysing, and summarizing development & service issues Excellence in HP Application Lifecycle Management – Quality Center 12.3 for Test Case & Traceability Management Extensive knowledge of software testing methodology and best practices while maintaining and enforcing quality standards Skilled in using Bugzilla for Defect Management, JIRA & SharePoint for ticket/request management An enterprising leader with strong communication, people management, coordination and analytical skills SKILL SET ~ Software Testing & Release Management ~ Quality Assurance ~ Project Management & Production Support ~ Defect Management ~ Liaison and Coordination ~ Risk Assessment and Mitigation ~ Client Relationship Management ~ Training & Development ~ Team Building & Leadership WORK EXPERIENCE Since Jan’08: Wipro Technologies, Chennai Jan’08 – Mar’10: Mar’10 – Apr’12: Apr’12 – Oct’14: Oct’14 – Dec’16: Since Dec’16: Test Engineer Senior QA Test Lead Onsite Lead/Test Lead Test Lead Key Result Areas: ● Analyzing current processes and practices and suggest/ drive improvements and defining processes as needed ● Working on business and systems analysis methodologies, practices, and artifacts including functional requirements, requirements mapping, requirements traceability matrices and report specifications ● Performing System, Integration, User Acceptance, Functional and Regression Testing ● Designing, developing QA solutions accelerator including test case generation tool, keyword and data driven framework for front-end application, framework for back-end testing ● Supervising quality assurance activities like test case, script authoring, analysis, execution and test report preparation ● Managing code deployment, change management and quality assurance; providing technical support to Application Development Teams and setting / maintaining standards ● ● ● Conducting analysis of test requirements, developing test plan, test strategy, execution of test cases & defect reporting Working in all areas of project execution including planning, business analysis, requirements gathering, design, development, testing and SLA based production support & maintenance Writing and executing test process, planning & estimation, test strategies and test cases in Agile development environment Accomplishments: ● Merit of being awarded: o ‘Best QA’ from Senior VP of BestBuy in Oct’10 o ‘Feather on the Cap’ Award from Retail Head of Wipro in Jun’11 EDUCATION 2007 Bachelor of Technology in Biotechnology from SRM University with 8.5 GPA PERSONAL DETAILS Date of Birth: Languages Known: Address: 28/10/1986 English, Tamil, Telugu Sivakumar S Door No 2/1587, Plot No 58 Enfield Avenue, Periyar Nagar Extension, Madipakkam, Chennai - 600091 Note: Please refer annexure for project details. ANNEXURE Wipro Technologies Project Title: Period: Synopsis: Kohl’s - POC (Point of Commerce) Since Jan’17 Point of Commerce, was brought to phase out Point of Sale. Installed Point of Commerce in tablets to reduce check out time, so that, sales people could directly interact with customers and check them out on the spot, instead of waiting in the checkout queues. Test Lead Roles Played: Deliverables: ● Acting as a Test Lead for POC and heading a team of 32 members ● Interacting with the customer in walking through the high level updates on the projects and the roadmap for the week ● Working with: o Environment Team in resolving the issues and setting-up tablets and wave machines required for testing o Test Data Management Team in getting the data ready for the testing to be done o Offshore and Onshore Team every day and managed the discussions ● Monitoring the shifts and deliverables made by the team ● Setting the expectations and objectives for the team and working on appraisals for the team ● Reporting the status to the Offshore Project/Delivery Manager and Onshore Manager on a regular basis Project Title: Period: Synopsis: Roles Played: BestBuy – BEAST (BestBuy Easy Activation Sales Tool) Sep’09 – Dec’16 BestBuy is retail giant specializing in electronics, and has more than 1500 stores across USA & Canada. BEAST, application was used in POS registers/workstations across the BestBuy stores, to activate mobile and tablet devices, is part of BestBuy's Portfolio from 2007. Test Lead, Senior QA As Test Lead Deliverables: ● Acted as a QA SME and conducted review sessions with Business Analysts and Product Owner, to understand the functional requirements and analyse the gaps ● Offered subject matter expertise to the Business Analysts, who are new to the system, in providing the understanding on, how the existing system works ● Prepared test plan and participated in discussion to include/remove new requirements in a particular release ● Conducted: o Daily stand-ups with the onshore/offshore team to know the status and provide the same to the Product Owner o Review sessions with the Product Owner, to prioritize the defects logged, either to be fixed in the current release, or to be pushed to the upcoming release as a new requirement and provided QA SME for the same ● Coordinated with the Dependent Systems Managers/Leads to get the integration testing inline, and lead the Integration testing entailing multiple teams and vendors ● Rendered QA support for User Acceptance Testing, conducted by the customer ● Discovered and managed the resources required for the testing, including timesheets and approvals required ● Bridged the communication gaps to the minimum between onshore and offshore teams with no loss of information ● Liaised with the Development Team and the Business Analysts to plan for the execution ahead, and got the test data from the dependent systems ahead ● Monitored the test design for all the Business Use Cases & UAT ● Entrusted with the task of providing Test and Defect Report to the Product Owner ● Spearheaded QA delivery from offshore with a 15 member team As Senior QA ● Conducted: o Review sessions with Business Analysts to understand the requirements o ● ● ● ● ● ● Walkthrough sessions with Business Analysts and Development team once the test case design was complete and got sign-off on the design o Test execution, defect reporting and communicated the overall status to onshore Managed test case design for Functional, Integration and Regression Testing Coordinated with Development Team and Project Managers during test execution and kept constant communication about issues at all times Supported the Team Lead in preparing test plan, go/no-go sliders and test reports Offered knowledge transfer to the new team members and brought them up to speed Spearheaded a team of 5 members Attended brainstorming sessions with the Business Analysts and Development Team to identify the gaps and getting to know the business aspect of the requirements which are to be implemented Project Title: Period: Synopsis: GSK (GlaxoSmithKline) – PRP (Pharmaceutical Relationship Portal) Jun’08 – Sep’09 PRP, is a portal which connects GSK to its customers (Doctors/Physicians). The portal is accessed by the Doctors/Physicians to request free samples and inquire about new drugs and other technologies in the field of pharmacy. QA Roles Played: Deliverables: ● Acted as a key core Test Team Member, playing the role of a Functional Tester ● Conducted requirements study, setting-up the test environment, designed tests using Quality Center, prepared test data, test execution and defects tracking using Quality Center, defects reporting and status reporting ● Allocated tasks to team members and updated test execution report in project specific share ● Attended: o Daily QA bug review, test status meeting and walkthrough directly with the customer o Weekly status meeting with the Delivery Manager and Customer ● Organised knowledge transfer session for the Automation Team about the project ● Reported: o Daily test execution status to the client o Weekly test execution status as a presentation to the Delivery Manager