Sivakumar Paramasivam
163a Totara Road, Miramar
Wellington
New Zealand
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PROFESSIONAL SUMMARY
Results-driven Senior Project Manager with over 13 years of global experience delivering
large-scale IT and business transformation initiatives across banking, insurance, and
government sectors.
Proven track record leading end-to-end delivery of finance, insurance/banking system
upgrades, and digital programmes. Deep expertise in IT business lifecycle management,
stakeholder engagement, and vendor management.
Skilled in Agile and Waterfall methodologies, with a strong governance mindset and a
pragmatic, outcomes-focused approach. Known for effectively aligning technology
solutions with business goals, driving operational efficiency, and delivering complex
programmes on time and within budget.
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KEY SKILLS:
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IT System Transformation
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ITIL Service Management
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IT Project & Programme Delivery
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Product Ownership & Delivery
Leadership
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Agile, Waterfall & Hybrid
Methodologies
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Budgeting & Financial Oversight
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Stakeholder & Vendor
Management
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Regulatory & Compliance
Awareness
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Business & Technology Alignment
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Customer-Centric Implementation
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Risk & Governance Management
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Cross-Functional Team Leadership
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System Integration & Legacy
Migration
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KEY ACHIEVEMENTS
● Successfully led the development and launch of a new digital product that increased
customer engagement by 30% within the first six months.
● Implemented an agile framework for product development, resulting in 8 product
releases, new features and enhancements.
● Developed and executed a comprehensive product roadmap that aligned with
business objectives, resulting in a decommissioning of 4 legacy systems.
● Spearheaded the adoption of user-centred design principles, leading to a 15%
improvement in customer satisfaction scores.
● Collaborated with cross-functional teams to prioritise backlog items based on
customer value, resulting in a 70% increase in feature adoption rates.
● Successfully managed vendor relationships and negotiated contracts, resulting in a
5% cost savings for third-party services.
● Received recognition from senior leadership for outstanding performance in
driving product strategy and delivering measurable business results.
● Managed large to medium scale projects with a budget more than 10 million and
team size of 8-10 staff.
● Completed the projects on time and within budget, ensuring client satisfaction
and meeting all project objectives.
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RELEVANT PROJECT DELIVERY EXPERIENCE
FMG INSURANCE
PRODUCT OWNER, FMG FROM JUL’24 TILL DATE
Leading cloud transformation for FMG’s core insurance products. Driving product
decisions, roadmap prioritisation, and user journey improvements, ensuring a
seamless cloud migration.
● Leading transformation of core billing systems in preparation for cloud-based
operating models. Driving roadmap, backlog prioritisation, and stakeholder
alignment across business and IT functions.
● Defined future-state billing processes and enabled business readiness for
transformation.
● Influenced programme leadership to invest in system and process improvements.
● Established a product-centric delivery model within a regulated environment.
MINISTRY OF SOCIAL DEVELOPMENT
SENIOR PROJECT MANAGER, JUL’22 TILL JUL’24
Led a SharePoint migration and enterprise-wide Microsoft 365 rollout to enhance
workplace productivity for 14,000+ employees. Focused on risk mitigation,
governance, and user adoption.
● Delivered enterprise-wide Microsoft 365 rollout and SharePoint migration across
14,000+ users.
● Developed a business case for platform optimisation and user adoption, including
change impact analysis, cost-benefit analysis, and resourcing needs.
● Recovered a delayed project through re-alignment of scope and resourcing.
● Led vendor negotiations and stakeholder communications.
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MINISTRY OF HEALTH
SENIOR PROJECT MANAGER, JUL’21 TILL JUL’22
Managed Salesforce resilience initiatives, ensuring platform stability for NZ’s COVID
response.
● Managed Salesforce platform stability projects supporting NZ’s COVID-19
response.
● Contributed to the development of a resilience and recovery-focused business
case, securing approval for critical enhancements in data continuity and disaster
recovery.
● Delivered a backup and recovery solution aligned with regulatory requirements.
● Led collaborative engagement across internal and vendor teams.
MINISTRY OF BUSINESS INNOVATION AND EMPLOYMENT
SENIOR PROJECT MANAGER, OCT’19 TO JUL’21
Led the Microsoft 365 and SharePoint migration for 5,000+ staff, ensuring a modern
digital workplace.
● Delivered Microsoft 365/SharePoint migration and managed risk & compliance.
● Led the preparation of the business case to support digital workplace
transformation, ensuring alignment with MBIE’s enterprise strategy and ICT
investment planning.
● Led the Hardware refresh project, replacing 6000 devices across the ministry.
● Re-scoped a high-risk programme, securing reapproval through governance
channels.
● Drove adoption initiatives and stakeholder training.
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FARMLANDS COOPERATIVE
IMPLEMENTATION MANAGER, MAR’19 TO SEP’19
Executed Microsoft Dynamics 365 migration with a focus on data integrity and cutover
planning.
● Led Microsoft Dynamics 365 migration project including business process and
data readiness.
● Delivered detailed cutover strategy and stakeholder training.
● Achieved 98% data accuracy post go-live.
● Facilitated business input into future-state design sessions.
OTHER DELIVERY EXPERIENCE:
● Project/Release Manager Microsoft D365 , Farmlands Cooperative from Mar’19
to Sep’19.
● Project Manager OpenBet , NZ Racing Board from Oct'17 to Jan’19.
● Project Manager, Inland Revenue from Sep '14 to Oct' 17.
● Environment Manager SAP Hana, Chorus from Jun’13 to Jul’14.
● DevOps Release/Environment manager Oracle Fusion - Enterprise
Transformation Program -Contact Energy from Nov’12 till Jun’13.
● Release Manager Oracle Fusion, Housing New Zealand from Jul’11 till Oct’12.
● DevOps Engineer, Telecom NZ - Apr’10 to Jun’11.
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CERTIFICATIONS & TRAININGS:
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AWS Cloud Practitioner Essentials - Apr 2024.
Cyber forensics and security - Oct 2023.
Certified Scrum Master - Apr 2019.
Certified ITIL Manager – Sep 2010.
Certified ITIL V2 Practitioner (Release and control) – Mar 2008.
Certificate of completion Gomez Training – Jun 2007.
Certified ITIL V2 Foundation - June 2005.
Six Sigma Green Belt from Ford Motor Company - Nov 2004.
EDUCATION:
● Bachelor’s Degree in Engineering – Electronics and Telecommunication - Jun
1997.
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