Sipos Stelian

Curriculum vitae PERSONAL INFORMATION Sipos Stelian Aleea Padin, Nr.20, Bl. V1, Sc.B, Ap.31, 400517 Cluj (Romania--Sex Male | Date of birth 14/02/1993 | Nationality Romanian WORK EXPERIENCE 06/06/2017–Present IT Service Desk STA Travel, Cluj-Napoca (Romania) -Monitoring multiple sets of automated tasks, restarting them/executing them manually when needed. -Responding in a timely manner to all the requests raised by the employees, making sure they have all the conditions to do their jobs. -Monitoring all the channels (phone calls/e-mails/Skype for Business messages/ServiceNow incidents platform) for new tasks/issues to deal with. -Dividing the workload between all the members of the team so we can finish the tasks assigned to us in the most efficient way possible. -Troubleshooting IT issues, isolating the cause of an issue and fixing it. -Escalating incidents to different departments depending on the scope of the incident. -Sending notifications to the whole company regarding unplanned outages or planned maintenances on different services used by the employees. -Using different remote control software (Configuration Manager Remote/Remote Desktop Connection/TeamViewer/UltraVNC) to offer support remotely to the employees in different divisions. -Troubleshooting and providing support on applications such as: MS Office(Excel, Word ,PowerPoint, Outlook), Cisco, Fuze, Citrix, Amadeus, Skype, Windows(XP, 7,10), macOS and others. -Creating/Deleting accounts and amending the level of access to the accounts and groups when required. -Laptop/desktop build and imaging. 09/12/2015–23/10/2016 Community Support Worker High Hurlands, Bordon (United Kingdom) -To implement their hydrotherapy program. -To organize activities that promote their mental and physical capacities. -To carry out motor skills activities following their physiotherapy program. -To plan, provide and review individual support for the service user for whom I'm responsible. -To respect the service users rights, the dignity of the individual and, when possible to encourage independent skills and stimulate the sensory building blocks. Page 1 / 3 01/07/2015–30/09/2015 Kitchen Steward Shore Lodge, McCall (United States) -responsible for cleanliness of the kitchens and employee break room. -washing and putting away dishes, sweeping and mopping floors, garbage removal, product storage. 01/10/2014–10/06/2015 Masseur ArtSage Massage, Cluj (Romania) -Talk with clients about symptoms, medical history, and desired results. -Evaluate clients to locate painful or tense areas of the body. -Manipulate muscles or the other soft tissues of the body. -Provide clients with guidance on stretching, strengthening, overall relaxation, and how to improve their posture. -Document client's condition and progress. 07/2014–09/2014 Intership-Physical Therapist Spitalul Municipal Dej (Romania) -Helping patients recover from accidents such as stroke or injury. -Organizing physical exercises sessions. -Providing massages. -Supervising specialist therapies such as hydrotherapy and electrotherapy. -Collecting statistics. -Liaising with professionals such as doctors and nurses. -Providing education and advice about exercise and movement. EDUCATION AND TRAINING 10/03/2017–10/05/2017 Intro to IT(Software Developer/Software Tester) Informal School of IT, Cluj Napoca (Romania) Curriculum: http://scoalainformala.ro/wp-content/uploads/2016/05/%C8%98coala-Informal%C4%83-de-IT-Intro-toIT-Curriculum.pdf - Bachelor Degree: Physical Therapist Faculty of Physical Education and Sports, Babes Bolyai University, Cluj-Napoca (Romania) http://sport.ubbcluj.ro PERSONAL SKILLS Mother tongue(s) Romanian Other language(s) English UNDERSTANDING SPEAKING WRITING Listening Reading Spoken interaction Spoken production C1 C1 C1 C1 C1 Page 2 / 3 Curriculum vitae Levels: A1 and A2: Basic user - B1 and B2: Independent user - C1 and C2: Proficient user Common European Framework of Reference for Languages Communication skills Job-related skills -Sociable due to high interaction with many people during my professional experience -Good time management. -Tolerance and patience. -Good physical health and fitness. -Interpersonal skills. -Team working skills. -Good communications skills. -Financial management. -Problem solving. Digital skills SELF-ASSESSMENT Information processing Communication Content creation Safety Problem solving Independent user Basic user Basic user Basic user Basic user Digital skills - Self-assessment grid Driving licence B ADDITIONAL INFORMATION Certifications Recognized as a Physical Therapist in UK( reference HCPC: PH110913) Page 3 / 3